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Extended Stay America - Charleston - Airport
- Hotels
- North Charleston, SC
About this business
Location details
5045 N. Arco Ln., North Charleston, SC, 29418, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
it was not bad hotel. However, it needs more hospitality from its stuff.
Business response:
Thank you for taking the time to tell us about your experience. We are disappointed to hear that you did not receive quality service during your stay. We will work with our staff to ensure we are always providing our guests with the friendly and helpful service that they deserve. Thank you again for your feedback. We hope to see you again in the future.
Grandparent trip to Charleston My parents were impressed with this stay. Room was quiet and staff accommodating.
Business response:
We appreciate you taking the time to review of our property. I am proud of our team for making your parents stay enjoyable. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
A nice house. clean, good staff, reasonable price. Good location.
The Citadel It was convenient and comfortable. We really enjoyed our stay. The staff was very helpful.
Business response:
Thank you so much for posting a review of our property. I'm thrilled that you enjoyed your stay and found our hotel comfortable and convenient. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Smells I would have had no complaints if not for the terrible odor. Our room smelled between a dead rat and old cigarette smoke. Sprayed Lysol over and over, which did not help.
Business response:
I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that your room had such an unacceptable odor. Your comments were reviewed by the staff, and we will work with our housekeeping staff to ensure that any room issues are identified and taken care of prior to letting a guest enter the rooms. Thank you very much for providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Great value for the money- close to all main roads Great value for the money would stay there again. If you're look to stay at the Ritz, you would not be looking here. Staff outstanding, friendly, very helpful. Close to main roads. Only issue was some cell access problems in my room. Great facility for handicap access.
Business response:
Linda - Thank you for your wonderful review. We are so glad that you enjoyed our friendly staff and found us to be a great value. Thank you again for your kind words. We hope to see you again soon.
Wonderful staff. The beds were a bit hard, but the room was clean and overall we had a very nice stay.
Rooms are quite big, there is a kitchen in the room, with the dish-washing machine. But the air-con is too noisy, even woke me up at night.... also, the Breakfast there is a little bit "mean".... should better bring some food for your breakfast.
Business response:
Raymond - Thank you for the feedback about your stay at our hotel. We are sorry to hear your air conditioning caused a disturbance; however, we are glad that you enjoyed your spacious room. In response to your feedback, we are having our maintenance engineer check the air conditioning units for proper operation. We continually work to improve our hotel, so we really appreciate you providing us with your feedback. We do hope that you will return to our hotel, or any other brand location in the future.
great location, but noisy Everything was clean, no problems with our room. The door between our room and the next rattled every time the other guests went in and out. I suggest ear plugs. :-)
Business response:
We appreciate you taking the time to write a review of your experience with us. We appreciate the kind comments about the cleanliness of your room; however, we apologize about the noise you experienced. In response to your feedback, we will have our maintenance engineer address the issue with the doors. Thank you very much for providing us with your feedback. We do hope that you will return to our hotel, or any other brand location in the future.
Frequently asked questions about Extended Stay America - Charleston - Airport
How is Extended Stay America - Charleston - Airport rated?
Extended Stay America - Charleston - Airport has a 3.1 star rating with 2,028 reviews.
When is Extended Stay America - Charleston - Airport open?
Extended Stay America - Charleston - Airport is open now. It will close tomorrow at 12:00 a.m.