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Extended Stay America - Charleston - Airport
- Hotels
- North Charleston, SC
About this business
Location details
5045 N. Arco Ln., North Charleston, SC, 29418, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My room was inconveniently located right by the side door and there was slamming all through the night and early morning. I did not get any rest. This was room 113. Please ask for a room that's not by a busy entrance.
Business response:
Thank you for taking the time to write a review of our hotel. I apologize that you did not sleep well due to noise disturbances from the side door. Your comments will be useful as we continue to improve our guest experience. Thank you for choosing Extended Stay America. We hope to see you again in the future.
Great room for the price This room had a full kitchen with all items needed to cook, had a full size refrigerator with ice maker, a 42 inch flat screen tv, lots of restaurants close by, I will stay here every time I return to charleston, hotels . Com did good on this one.
Business response:
John - We appreciate you taking the time to write a review of your experience with us. We are so glad that you enjoyed your fully equipped kitchen and your flat screen television. Thank you very much for providing us with your feedback. We hope to see you again soon.
20 minutes from most atractions. Hotel was clean but somes sighns of remodel Rust on panel boxes, burns on floors,etc. Water pressure for shower was poor. way to many people who appeared to live there and on the dole. There was an uneasy feeling having to go past people gathered around the entrance at all times of the night. Some evenings I felt compelled to arm myself when I left the vehicle and attempted to go inside. I am sorry to have to say these things, but they are the truth as we saw it.
Business response:
I appreciate you taking the time to write a review of your experience with us. I am so disappointed that you felt unsafe at our hotel. Please accept my apology. To make sure this doesn't happen again, I have asked guests not to crowd common spaces and I will be working with my security team to ensure a more comfortable atmosphere. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you for choosing Extended Stay America. We would love to have another chance to provide y... read more
Good hotel Room was large and very nice. The shower didn't work properly. Breakfast was not so good. Oatmeal in a cup, a fruit and coffee.
One night stay before a concert. We were able to cook as well as relax prior to the event.
Frequently asked questions about Extended Stay America - Charleston - Airport
How is Extended Stay America - Charleston - Airport rated?
Extended Stay America - Charleston - Airport has a 3.1 star rating with 2,028 reviews.
When is Extended Stay America - Charleston - Airport open?
Extended Stay America - Charleston - Airport is open now. It will close tomorrow at 12:00 a.m.