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Extended Stay America - Charleston - Mt. Pleasant
- Hotels
- Mt. Pleasant, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
304 Wingo Way, Mt. Pleasant, SC, 29464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The bed was hard and uncomfortable. The I like to have coffee in my room. The room was very quiet.
Commend the staff It seems to be an older hotel so you can't expect anything 'high end.' But our room was nice, quiet and no complaints there at all. They only serve coffee and some packaged muffins, oatmeal or granola bars - so if you are a breakfast person you will need to go out. The price was very fair for location and room. But the one thing that was amazing and outstanding was the customer service. Everyone from the young lady at the front desk to the house keeping staff were extremely friendly. I personally thanked th... read more
Business response:
We appreciate you taking the time to write a review and for choosing to stay with us. Your comments about how helpful our staff was is much appreciated. They will be informed to keep up the great work. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Front desk assistance was rude, I arrive 3am from work and she had a bad attitude.
Business response:
I appreciate you bringing your experience to our attention. I sincerely apologize that the front desk assistance was rude. As this hotel’s manager, I can assure you that I have spoken with our staff to ensure your experience is not repeated. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
Sauber, nett, praktisch Das hotel ist sauber, gutes preis leistungsverhältnis und gute lage wenn man das wassertaxi nach charleston nimmt
The bed was a rock. If you're comfortable sleeping on the floor, this is definitely the place for you.
Business response:
The staff and I read your comments about your stay with us. Please accept my apology that your bed was not to your liking. Our staff will be addressed on double checking mattresses. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
No pool to relax. No house keeping during stay. Had to use wet towels. Free Wifi is slow to be usable.
Business response:
Thank you for taking the time to write a review of your stay. I sincerely apologize that our housekeeping policy wasn't explained to you at checkin. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area
Nice area Hotel was good but breakfast was lousy. Mt. Pleasant was a nice community.
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you enjoyed your stay and our beautiful city. I do apologize that our grab-and-go breakfast was not what you expected. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Frequently asked questions about Extended Stay America - Charleston - Mt. Pleasant
How is Extended Stay America - Charleston - Mt. Pleasant rated?
Extended Stay America - Charleston - Mt. Pleasant has a 4.2 star rating with 1,432 reviews.
When is Extended Stay America - Charleston - Mt. Pleasant open?
Extended Stay America - Charleston - Mt. Pleasant is open now. It will close tomorrow at 12:00 a.m.