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Extended Stay America - Charlotte - Pineville - Park Rd.
- Hotels
- Charlotte, NC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10930 Park Rd., Charlotte, NC, 28226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My girl friend and I were visiting the area for a concert, and really enjoyed the location of this location, as well as the home feeling we received when we were welcomed to the hotel by the staff member. The room was a tad bit out dated, paint scrapings off the wall, and the toilet button kept getting stuck. Other than that, it was a fantastic stay!!
Business response:
Dear Guest,Thank you for sharing your experience. We are delighted to know you felt warmly welcomed and appreciated the comfort of your accommodations during your visit. It’s always encouraging to hear when guests enjoy their time with us. We also appreciate your feedback regarding the room condition and will be sure to review these details to ensure a more polished environment moving forward. We look forward to the opportunity to welcome you back for an even more enjoyable stay.Sincerely,Hotel Management
Sidiki was great, funny, and very professional!
Business response:
Dear Guest,Thank you for your kind words! We are delighted to hear that Sidiki made such a positive impression during your stay. His professionalism and warm personality truly reflect the service we strive for at Extended Stay America. We look forward to welcoming you back for another great experienceSincerely,Hotel Management
La habitación no estaba muy limpia sobretodo el baño y no te dicen en ningún lugar al momento de hacer la reservación que el depósito es en efectivo
Business response:
Dear Ratzell,Thank you for your feedback. We regret to hear about the cleanliness concerns in your room, particularly the bathroom, and apologize for the inconvenience this caused. Clean, well-maintained accommodations are a priority, and your comments have been shared with the appropriate team for immediate attention. We also understand your frustration regarding the deposit policy and will review how this information is communicated to ensure greater clarity.Sincerely,Hotel Management
Breakfast very deceiving, nothing was available Really deceiving
Business response:
Dear Normand, We regret that the breakfast options did not meet your expectations. Ensuring a satisfying experience for our guests is essential, and we apologize for any disappointment. We strive to provide convenient offerings, and your feedback will be shared with our team to explore areas for improvement. Thank you for bringing this to our attention. We hope to offer you a more enjoyable stay in the future.Sincerely,Hotel Management
Computer system was down when I first tried to check in. It happens. Desk clerk seemed dismissive. Later in the evening the clerk couldn’t have been nicer.
Frequently asked questions about Extended Stay America - Charlotte - Pineville - Park Rd.
How is Extended Stay America - Charlotte - Pineville - Park Rd. rated?
Extended Stay America - Charlotte - Pineville - Park Rd. has a 4.5 star rating with 1,220 reviews.
When is Extended Stay America - Charlotte - Pineville - Park Rd. open?
Extended Stay America - Charlotte - Pineville - Park Rd. is open now. It will close tomorrow at 12:00 a.m.