Extended Stay America - Charlotte - Pineville - Park Rd.

Business response:

Belinda, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure to accommodate you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We hope that overall you enjoyed your stay, and we would love to have another opportunity to welcome you back for a flawless experience. Sincerely, Hotel Management 

Business response:

Phebe, thank you for taking the time to post a nice rating of Extended Stay America. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management 

Business response:

Janice, we appreciate you taking the time to post your review. It is delightful to read you enjoyed our convenient location as well as well-kept property and friendly service. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management 

Business response:

Tifferi, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay, but we are sorry we missed meeting some of your expectations. We value your feedback and hope to see you again in the future. Sincerely, Hotel Management 

Business response:

We apologize for the behavior of our associates and thank you for informing us about it. We assure you that your comments will be discussed with them, and they will be reminded of our goal to deliver excellent hospitality. Counting on your kind generosity to accept our apologies, we hope you will give us a chance to serve you again. Sincerely, Hotel Management 

Business response:

Tre, thank you for staying at Extended Stay America and giving us a kind rating. We look forward to seeing you soon. Sincerely, Hotel Management