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Extended Stay America - Charlotte - Pineville - Park Rd.
- Hotels
- Charlotte, NC
About this business
Location details
10930 Park Rd., Charlotte, NC, 28226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
All of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
It's work for my purpose. Job travel, very accesible location
Business response:
Mary, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad to read that our convenient location was perfect for your needs. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
Solo Trip Nice clean room, clean hotel, good service. I will return
Business response:
Lauryn, thank you for your lovely review regarding your recent stay with us. We were happy to read that our team was able to meet and exceed your expectations by providing exceptional service as well as clean, comfortable accommodations. It was a pleasure hosting you, and we look forward to having you stay with us again. Sincerely, Hotel Management
I liked having a kitchen in my room so i could cook and not always eat out. They have free wifi, but if you want to do anything more than check email you have to pay extra. I signed up to pay for wifi online and it said my credit card would be charged. Two days later they deactivated my room key to ensure i paid for the wifi even though they had my credit card on file for incurred fees.
Business response:
Kori, thank you for sharing your evaluation with us. Although you liked having a kitchenette to cook your meals, we apologize for the incident you mentioned regarding the wifi fee. Please be assured that we will surely be reviewing this situation with our team. We hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management
Only stayed one night. Place was clean staff seemed friendly. Thought the breakfast was breakfast but it was muffins granola bars coffee/tea. All in all great stay.
Business response:
Thank you for your recent stay at Extended Stay America. We are happy that overall you enjoyed your visit to our spotless property. We are also glad you liked our courteous associates. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
The area was nice but the rooms seemed worn down a lil and my room was infested with ants
Business response:
Thank you for taking the time to post a review. Although you liked our convenient location, we sincerely apologize for the ants you encountered. Our housekeeping team has been informed and will take the proper action to prevent a future occurrence. We appreciate your feedback about the condition of your suite and will share it with the appropriate team. We hope that you will give us a second chance to make a better impression. Sincerely, Hotel Management
The staff was nice and professional. Overall a nice place to stay for the price.
Business response:
Bernie, thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was pleased to learn you enjoyed your stay and liked our friendly staff. We are also happy to know you found us to be a great value. Thank you once more for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Charlotte - Pineville - Park Rd.
How is Extended Stay America - Charlotte - Pineville - Park Rd. rated?
Extended Stay America - Charlotte - Pineville - Park Rd. has a 3.8 star rating with 1,803 reviews.
When is Extended Stay America - Charlotte - Pineville - Park Rd. open?
Extended Stay America - Charlotte - Pineville - Park Rd. is open now. It will close tomorrow at 12:00 a.m.