This profile has been claimed by the business owner or representative.
Extended Stay America - Charlotte - Pineville - Park Rd.
- Hotels
- Charlotte, NC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10930 Park Rd., Charlotte, NC, 28226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The price and location are good. The complimentary breakfast is marginal. I have stayed here before and was satisfied, but this time the check-in experience was bad. I was the only person checking in, but had to wait about 15 minutes while the person on the front desk was on the phone trying to resolve a computer problem.
Business response:
Thank you for returning to our hotel. We are happy to read overall your experience with us was a pleasant one and that you liked our convenient location. However, we are sorry for the issues you encountered at the time of check-in and regret the inconvenience caused. Your feedback has been shared with our front desk team to make sure we are more diligent moving forward. We appreciate your business and hope you will choose us again for a seamless stay. Sincerely, Hotel Management
The property is old and outdated. The bath towels looked very dirty. The toilet also tore up on us in the middle of the night. There were also lots of people roaming outside when we arrived. Overall the property was OK, staff was friendly but I wouldn't prefer to use this location again.
Business response:
Brooke, thank you for being our guest. We are sorry you were unhappy with your stay and for the issues you encountered in your room. Your feedback will be shared with the appropriate team members to improve our future guests’experiences. On a positive note, we are happy to know you liked our courteous associates. Please revisit us so we can make it up to you. Sincerely, Hotel Management
I really love this spot. Clean, convenient and tucked away amidst some trees. Close to the highway.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked our ideal location. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Quiet, Clean & close to my meeting. The staff was friendly & helpful.
Business response:
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Charlotte - Pineville - Park Rd.
How is Extended Stay America - Charlotte - Pineville - Park Rd. rated?
Extended Stay America - Charlotte - Pineville - Park Rd. has a 4.5 star rating with 1,150 reviews.
When is Extended Stay America - Charlotte - Pineville - Park Rd. open?
Extended Stay America - Charlotte - Pineville - Park Rd. is open now. It will close tomorrow at 12:00 a.m.