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Extended Stay America - Charlotte - Pineville - Park Rd.

3.8
  • Hotels
  • Charlotte, NC

About this business

HospitalityHotels

Location details

10930 Park Rd., Charlotte, NC, 28226, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.81,772 reviews
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Anonymous 
6 years ago

Very “funky” smell in the hallways however the room did not smell and was clean. 

Business response:

Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your well-kept suite and had a pleasant stay with us. However, we regret the unpleasant odor you experienced in the hallways. Your feedback has been discussed with our housekeeping team, and we have asked them to deep clean the areas to remove the smell. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management 

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Anonymous 
6 years ago

Everything was Good, they even offered a light breakfast 

Business response:

Thank you for choosing Extended Stay America and for the wonderful rating. We are thrilled to know we met all your expectations and that you took advantage of our breakfast offerings. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

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Samantha 
6 years ago
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Amanda 
6 years ago
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Anonymous 
6 years ago

Location was ok. Room was clean. Staff was friendly. 

Business response:

Please accept our sincere thanks for reviewing your stay at Extended Stay America. We were delighted to read that our well-kept room, hospitality, and location made such a wonderful impression on you. Your recognition of our efforts will serve to motivate us even more! It was our pleasure to have you as our guest, and we can’t wait to see you again on a future visit to the area. Sincerely, Hotel Management 

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Ishmael 
6 years ago
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Anonymous 
6 years ago
Anonymous's profile image
Anonymous 
6 years ago

The room was spacious but the kitchen area didn't have anything in it. There weren't any paper towels 

Business response:

It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked the spaciousness of your suite. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. We regret if our front desk staff did not communicate this to you at the time of arrival. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management 

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Sabrina 
6 years ago

Comfy stay Room was great beds were comfy service was great and the area was perfect for our trip. 

Business response:

Sabrina, thank you for taking the time to review your stay at Extended Stay America. We're delighted to know you loved your well-appointed room and that you were impressed with the service you received from our associates. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Charlotte - Pineville - Park Rd.

How is Extended Stay America - Charlotte - Pineville - Park Rd. rated?

Extended Stay America - Charlotte - Pineville - Park Rd. has a 3.8 star rating with 1,772 reviews. 

When is Extended Stay America - Charlotte - Pineville - Park Rd. open?

Extended Stay America - Charlotte - Pineville - Park Rd. is open now. It will close tomorrow at 12:00 a.m.