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Extended Stay America - Charlotte - Pineville - Park Rd.
- Hotels
- Charlotte, NC
About this business
Location details
10930 Park Rd., Charlotte, NC, 28226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great stay, especially for 1 night! The hotel sits back off the main road, so no traffic lights shining in the window is great. The staff was friendly. The hotel was really clean, looks new or recently renovated. The room had wood/lamanent floors, no carpet. The blind on the window blocked out light great, I hate staying in a hotel and having the parking lot lights shine through, but this wasn't an issue here. If you're staying less than a week they do ask for a credit card on file for incidentals. Most places charge $25 to ... read more
Business response:
Gregory, thank you for your wonderful comments about your stay at Extended Stay America. We always aim to deliver a restful stay by providing our guests with the best of our accommodation and service, and we are glad you acknowledged this in your review. Thank you once more for being our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Bathroom smelled like smoke. Room had a distinct odor. Breakfast overrated and subpar
Business response:
Thank you for being our guest. We are sorry for the odor issues you had in your room and regret the inconvenience it caused. Your feedback has been discussed with our housekeeping team, and we have asked them to deep clean the suite to remove the smell. We will also share your feedback with our brand leaders to determine new grab-and-go breakfast offerings. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
Very “funky” smell in the hallways however the room did not smell and was clean.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your well-kept suite and had a pleasant stay with us. However, we regret the unpleasant odor you experienced in the hallways. Your feedback has been discussed with our housekeeping team, and we have asked them to deep clean the areas to remove the smell. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Everything was Good, they even offered a light breakfast
Business response:
Thank you for choosing Extended Stay America and for the wonderful rating. We are thrilled to know we met all your expectations and that you took advantage of our breakfast offerings. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Unsatisfied Ok
Business response:
Thank you for your visit at Extended Stay America. Although from your rating, it seems you had a great stay, we apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Charlotte - Pineville - Park Rd.
How is Extended Stay America - Charlotte - Pineville - Park Rd. rated?
Extended Stay America - Charlotte - Pineville - Park Rd. has a 3.8 star rating with 1,803 reviews.
When is Extended Stay America - Charlotte - Pineville - Park Rd. open?
Extended Stay America - Charlotte - Pineville - Park Rd. is open now. It will close tomorrow at 12:00 a.m.