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Extended Stay America - Charlotte - Pineville - Park Rd.
- Hotels
- Charlotte, NC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10930 Park Rd., Charlotte, NC, 28226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Marcia, thank you for your visit. We are glad to see that overall you had a good stay; however, we apologize for failing to meet some of your expectations. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Trip to Charlotte We stayed only two nights out of the 4 we booked as we were too far from the autofair. The grounds of the hotel were not very clean, but the neighborhood was nice for walking the dogs. Pet fees were kind of high. Room was bare no coffee in room, and only a grab n go breakfast.
Business response:
Laura, thank you for being our guest at Extended Stay America. We're glad to know our overall you had a pleasant time with us, but we're sorry our location was not ideal for you and that for the cleanliness issues you encountered while you were here. We have discussed your feedback with our housekeeping team to be more diligent with their efforts moving forward. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Business response:
We are pleased your stay was a fantastic one, and we want to thank you for your nice rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management
It looks brand new or, rather, recently remodeled. So, that's good. The entrance to the hotel does not look pleasant. It kind of made me wonder if we were entering the hotel premises or an abandoned/vacant property. That I did not like. Also, while heading towards our room on the 3rd floor, it stank a lot like cigarettes. My wife and I thought we were assigned a "smokers" room. I strongly disliked that for my wife and I, but even more because of our kids.
Business response:
Thank you for reviewing your stay at Extended Stay America. We are disappointed that you didn't like our entrance and we also apologize that smell compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. We hope to welcome you back in the future. Sincerely, Hotel Management
Business response:
Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are thrilled to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Very nice and clean great staff big rooms and bathroom
Business response:
Thank you for the glowing review of Extended Stay America. We're thrilled to know you loved our well-kept property and that you were impressed with the service you received from our associates. We appreciate your business and look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Business response:
All of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Charlotte - Pineville - Park Rd.
How is Extended Stay America - Charlotte - Pineville - Park Rd. rated?
Extended Stay America - Charlotte - Pineville - Park Rd. has a 4.5 star rating with 1,150 reviews.
When is Extended Stay America - Charlotte - Pineville - Park Rd. open?
Extended Stay America - Charlotte - Pineville - Park Rd. is open now. It will close tomorrow at 12:00 a.m.