Extended Stay America - Charlotte - Pineville - Park Rd.

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Business response:

Thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay. Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America and for your kind feedback. We are delighted you enjoyed our hotel and your well-appointed room. It was a pleasure having you as our guest, and we look forward to seeing you soon. Sincerely, Hotel Management 

Business response:

Bruce, thank you for the wonderful review of Extended Stay America. We're thrilled to know you loved your well-appointed room and that you found us to be at a fair price. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for your rating. We are glad your overall visit was a pleasant one. We hope you will give us another chance to exceed your expectations on a future date. Sincerely, Hotel Management 

Business response:

We are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Marcia, thank you for your visit. We are glad to see that overall you had a good stay; however, we apologize for failing to meet some of your expectations. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management 

Business response:

Laura, thank you for being our guest at Extended Stay America. We're glad to know our overall you had a pleasant time with us, but we're sorry our location was not ideal for you and that for the cleanliness issues you encountered while you were here. We have discussed your feedback with our housekeeping team to be more diligent with their efforts moving forward. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management