This profile has been claimed by the business owner or representative.
Extended Stay America - Charlotte - Tyvola Rd.
- Hotels
- Charlotte, NC
About this business
Location details
6035 Tyvola Glen Circle, Charlotte, NC, 28217, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was really nice the rooms were clean and facility and property was very clean
Business response:
Dear Tasha, Thank you for your kind words! We're delighted to hear you enjoyed your stay at Extended Stay America. We greatly appreciate your positive feedback on our staff and cleanliness. We look forward to welcoming you back soon.Sincerely,Hotel Management
I was a huge fan of the small kitchenette.
Not returning It was OK...just visited Charlotte to meet up with a few friends for the weekend...served its purpose overall. The most annoying thing about my stay was the issue with the doors. The front desk agent stated that a work order has been created, but who knows...sometimes, that excuse is used to throw the customer off. The exterior side doors have an "issue" where you cannot get in, but exit only. So, every time you leave the building, you have to go through the front entrance to get back in. Won't be returning...n... read more
Business response:
Dear Paul, Thank you for your feedback. We appreciate you choosing us for your stay in Charlotte. We apologize for the inconvenience you experienced with the exterior doors. Please be assured that the work order is being addressed to resolve this issue promptly. Your concerns about the overall environment and clientele have been noted, and we are committed to maintaining a welcoming and comfortable atmosphere for all our guests. We regret that your experience did not meet your expectations and appreciate your input as it hel... read more
Staff was friendly and helpful, the smoke detector in the room was chirping, the sheet rock on the walls had been patch but not painted. Overall the room was in poor condition
Business response:
Dear Javier, Thank you for your feedback. We are glad you found our staff friendly and helpful. However, we apologize for the issues with the smoke detector and the room's condition. Your comments are valuable to us, and we will address these maintenance concerns to improve our guest experience. We hope to serve you better in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Charlotte - Tyvola Rd.
How is Extended Stay America - Charlotte - Tyvola Rd. rated?
Extended Stay America - Charlotte - Tyvola Rd. has a 3.6 star rating with 1,329 reviews.
When is Extended Stay America - Charlotte - Tyvola Rd. open?
Extended Stay America - Charlotte - Tyvola Rd. is open now. It will close tomorrow at 12:00 a.m.