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Extended Stay America - Charlotte - Tyvola Rd.
- Hotels
- Charlotte, NC
About this business
Location details
6035 Tyvola Glen Circle, Charlotte, NC, 28217, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Had to changed rooms due to room assigned at check in was not cleaned. A car was broken into in the parking lot overnight.
Business response:
George, thank you for staying with us. We sincerely apologize for the cleanliness issue you encountered in your initial accommodations and the inconvenience this caused. Please be assured we will address this with our housekeeping team to ensure we are more consistent in our service delivery. We understand the frustration you must have felt and are grateful for your patience. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Me encanto todo el cuarto
Business response:
Samuel, thank you for choosing to stay at Extended Stay America. We are thrilled to learn you enjoyed your stay with us and were especially pleased with our comfortable accommodations. It was a pleasure to host you, and we look forward to your return visit. Sincerely, Hotel Management
It was very good, less the room had painted signs in it as wet paint…
Nice hotel. Breakfast needs to be better.
Business response:
Latarsha, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
After a very long and difficult day, thanks to Annette that made sure that I had everything when I arrived at 2am ..
It was good.
Business response:
Patrick, thank you for your wonderful feedback. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Charlotte - Tyvola Rd.
How is Extended Stay America - Charlotte - Tyvola Rd. rated?
Extended Stay America - Charlotte - Tyvola Rd. has a 3.6 star rating with 1,329 reviews.
When is Extended Stay America - Charlotte - Tyvola Rd. open?
Extended Stay America - Charlotte - Tyvola Rd. is open now. It will close tomorrow at 12:00 a.m.