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Extended Stay America - Chesapeake - Churchland Blvd.
- Hotels
- Chesapeake, VA
About this business
Location details
3214 Churchland Blvd., Chesapeake, VA, 23321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I didn't really expect anymore for what I paid for at a weekend rate. Staff was cool, you could tell the hotel was old but they were trying to keep an modern appearance. The smell was the most noticeable to me, it was like old smell. House keeping entered our room while we weren't there, and didnt replace or clean anything. Actions like that make you think, however all of our valuables were intact. In short if im budgeting I would give this place some thought again.
Business response:
Thank you for staying at Extended Stay America. We are glad to know you were impressed with our associates and that your stay was a pleasant one. We appreciate your feedback and hope to see you again in the future for an outstanding experience. Sincerely, Hotel Management
Our room was clean and was within our budget for this trip
Business response:
Thank you for staying at Extended Stay America. It is a pleasure to know you not only liked your well-appointed room but also the affordable pricing we offer. We are glad you had a relaxing stay and invite you for another experience on a future date. Sincerely, Hotel Management
It was very clean. The staff at the front desk was quite welcoming. She greeted me with a big friendly smile. Plus, she answered all my questions. She’s a very nice lady.
Business response:
Thank you for choosing to stay with us at the Extended Stay America. We are happy you had a pleasant experience with us and that you loved our spotless accommodations. We also appreciate you highlighting the attentive service you received from one of our front desk associates. We value your feedback and hope to welcome you back on your next trip to our area. Sincerely, Hotel Management
I was hoping for a good experance and was surpised that everything was as advertised
Business response:
It was a pleasure having you as our guest at our hotel. We are delighted to read you liked our offerings and had a great stay with us. Thank you for your review is appreciated, and we hope Extended Stay America is your choice of hotel in the future as well. Sincerely, Hotel Management
We enjoyed our stay very much. The room was a little smaller than expected, but it was very clean, comfortable and a little cozy. We loved the location and surrounding area. We were exactly where we needed to be for the function we were invited to. It's our first but not last time staying here. The staff was very courteous, friendly and helpful in helping us locate different stores. I have 2 questions; (1) why weren't any dishes or pots available or do you have to request them? (2) Why aren't any air vents in the rest rooms?... read more
Business response:
Thank you for staying with us and leaving a review of your experience here. It is a pleasure to know you liked not only our courteous associates but also our ideal location which was close to the function you had to attend. On behalf of everyone at Extended Stay America, we thank you for the recognition and invite you for another stay. Sincerely, Hotel Management
Staff was great. Got to our room and horrific smell of mildew and mold in the room. Was informed that the "Free breakfast" included is only things such as granola bars and fruit.
Business response:
Autumn, thanks for the feedback. We are glad to read you had an overall pleasant visit and liked the service provided by our staff. However, we regret that you were not happy with our complimentary grab-and-go breakfast offerings and for the odor issue you experienced in your room. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. Your feedback is valuable as it will help us improve our facilities moving forward. We hope to have the opportunity to make it up to you at a fu... read more
Frequently asked questions about Extended Stay America - Chesapeake - Churchland Blvd.
How is Extended Stay America - Chesapeake - Churchland Blvd. rated?
Extended Stay America - Chesapeake - Churchland Blvd. has a 3.2 star rating with 1,406 reviews.
When is Extended Stay America - Chesapeake - Churchland Blvd. open?
Extended Stay America - Chesapeake - Churchland Blvd. is open now. It will close tomorrow at 12:00 a.m.