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Extended Stay America - Chesapeake - Churchland Blvd.
- Hotels
- Chesapeake, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3214 Churchland Blvd., Chesapeake, VA, 23321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Rooms seemed dirty. Several large insects crawling on the walls.
Business response:
We sincerely apologize for the cleanliness issue you experienced in your room. Although we have regular pest control service in our hotel, we are sorry for the insects in your room. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent future infestation. Once more, we do apologize and hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
it is a good place to stay
Business response:
Carroll, thank you for staying at Extended Stay America. We are delighted you had a great time here. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
5 STAR HOTEL Staff AWESOME. The whole hotel. AWESOME
Business response:
Jerry, thank you for the amazing review of the Extended Stay America. We are delighted to know you had a fabulous stay and that you loved our friendly associates. We will be sure to share your compliments with our entire team and hope to have you as our guest again. Sincerely, Hotel Management
Nice hotel in western branch It was very clean. The service was good. The only problem was the breakfast. I've been to continental breakfasts with more than what they offered. All that was there was coffee, hot water, oatmeal and granola bars. Can i get an orange juice or at the least a water?!?. Otherwise a good stay overall.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to know your stay with us was enjoyable and that you were impressed with your clean room. Having said that, we are sorry for not meeting your expectations in regard to our grab-and-go breakfast and have shared your concerns with our leadership team for any future improvements. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
We always enjoy coming here. Its like home away from home. All the staff are awesome especially the hotel manager and Ms. Danieller. These two deserves a 100% raised. My crew and I really appreciate you guys. Thanks for everything. Mr. Williams from Williams Construction.
Business response:
Williams, thanks for rewarding Extended Stay America with your loyalty and the excellent review. We are thrilled to know you liked our offerings and that our excellent service made your stay a home-like one. On behalf of our team, we appreciate you for recognizing our efforts and invite you for another visit. Sincerely, Hotel Management
quiet and comfortable. stayed here for an event at ballahack airsoft field the next day.
Business response:
Dave, thanks for being our guest at Extended Stay America while here to attend an event. t feels great to know you liked our calm atmosphere and that you had a relaxing stay in your well-appointed room. Thank you for your review, and we look forward to serving you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Overly priced and a horrible location First, the location is horrible. There is literally nothing of interest around. Second, customer service was horrendous. I waited 10 minutes to check in as 2 reps assisted 1 customer. When my husband and I left for dinner there was a group of people standing outside hanging around in the hotel’s parking lot.
Business response:
Thank you for being our guest. We are sorry for the difficulties you faced during your stay and are disappointed that the value for the price fell short of your expectations. Your feedback has been shared with our housekeeping team to be more diligent going forward. I hope you will give us the chance to redeem ourselves the next time you are in this area. We hope you will give us the chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Never again Hotel was ‘aged’ but acceptable. I been in a lot worse. Our minimal dealings with the staff was pleasant. Room had a funky smell to it. It reminded me of ‘old people’s house’ I’m not young (56) but, the smell just wasn’t good. Beds could stand to be replaced, but, again, I’ve slept in worse. Bottom line, if I go out to Virginia again I would not stay here. Everything could’ve been perfect, but, the smell is enough for me.
Business response:
Dennis, thank you for being our guest. We are sorry our hotel was not up to your expectations and that smell compromised your stay. Your comments will be shared with the concerned individuals in our organization planning a future renovation. Also, we have asked our housekeeping team to make sure your room receives a deep clean to remove the odor. We hope you will consider giving us a second chance the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chesapeake - Churchland Blvd.
How is Extended Stay America - Chesapeake - Churchland Blvd. rated?
Extended Stay America - Chesapeake - Churchland Blvd. has a 4.3 star rating with 781 reviews.
When is Extended Stay America - Chesapeake - Churchland Blvd. open?
Extended Stay America - Chesapeake - Churchland Blvd. is open now. It will close tomorrow at 12:00 a.m.