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Extended Stay America - Chesapeake - Churchland Blvd.
- Hotels
- Chesapeake, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3214 Churchland Blvd., Chesapeake, VA, 23321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Lack of communication Restaurants near by, groceries near by, toilet was loose in room, they responded immediately even though I didn’t want to be disturbed. Miscommunication was involved. Reception was nice. Check out was unsatisfactory. Waited at the counter for several minutes, no sign or note saying return time, or be right back. Needed receipt for my stay.
Business response:
Thank you for your feedback. We are happy you liked our location and had an overall pleasant experience. However, we are sorry for the wait time issue you experienced at the time of check-out. Your concern will be shared with my front desk staff to take corrective steps. Regarding your concern about the receipt we would like to mention that while making the reservation through the third party website, a guest usually gets the receipt at the same point of time. If we could be of any further assistance, we would be happy to be... read more
Business response:
Thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Quaint Nice cozy room; two-burner stove; microwave. More of an efficiency than motel.
Business response:
Thank you for evaluating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with your well-appointed room. It was a pleasure having you as our guest, and we hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management
Visiting Colleges and needed somewhere near ODU to stay.
Business response:
Thanks so much for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
could have better service far as utensil ware and one thing i was upset about was the internet wasnt working me and a few other guests comlained to front desk and also the 4 days i stayed there i wasnt able to get dishes cause everytime i went to front desk to ask they said they didnt have any so i wasnt able to cook even though i reserved a suite with a kitchen and cook in it i had to spend extra money i didnt have to go out and eat.and sometimes you had to wait at front desk for like 15-20 mins til someone came
Business response:
Christina, thank you for choosing our hotel for your recent stay. We apologize for the difficulty you experienced with our service and the internet connectivity. Your sincere feedback, including comments about what we did right as well as areas where we can improve, helps us to better our customer service. We hope you will give us another chance to prove ourselves on a future visit. Sincerely, Hotel Management
Unruly Guest Another guest created a lengthy ruckus in the hallway outside my door some time after midnight. It went on for quite a while. I finally called the front desk to let msnagement know. To his credit, the fellow in charge came upstairs and was eventually able to get the guest to leave the floor with him. The manager called to apologize for the disturbance. Very nice, he was. I went back to sleep. Not long after, the unruly guest had managed to get back onto 3rd floor and brgan ranting and raving again. After a few m... read more
Business response:
Linda, thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We hope to have the opportunity to make it up to you at a future date. Sincerely, Hotel Management
Business response:
Melinda, many thanks for taking the time to post your generous rating online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for rating your nice experience with Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Clean hotel , no bugs, quiet n peaceful front desk staff was nice & professional i would definitely recommend this hotel
Business response:
Thanks for being our guest at Extended Stay America. We are delighted to read you liked our clean facilities and the outstanding service provided by the Front Desk staff. Thank you again for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chesapeake - Churchland Blvd.
How is Extended Stay America - Chesapeake - Churchland Blvd. rated?
Extended Stay America - Chesapeake - Churchland Blvd. has a 4.3 star rating with 781 reviews.
When is Extended Stay America - Chesapeake - Churchland Blvd. open?
Extended Stay America - Chesapeake - Churchland Blvd. is open now. It will close tomorrow at 12:00 a.m.