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Extended Stay America - Chesapeake - Crossways Blvd.
- Hotels
- Chesapeake, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1540 Crossways Blvd., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The rooms were good but the clientele of the property were not. Many of the clientele were hanging out in the parking lot smoking and drinking, looking in people’s cars and making noise. I had to stay awake most of the night to make sure my car and belongings were safe. Some security is called for to enforce the loitering problem. I felt unsafe there and will never stay at your hotel again
Business response:
Thank you for your review. We apologize for the disappointing experience you outlined and for the odor you encountered during your stay. We will share your comments with the appropriate teams to ensure a better experience going forward. On a positive note, we are happy you liked your room. We hope you will consider visiting us the next time you are in the area. Sincerely, Hotel Management
Business response:
Terrance, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
James, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America_. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Tiana H, thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
The property was neat and clean. The room was very comfortable and the staff was courteous and professional. The grab and go breakfast was adequate and appreciated.
Business response:
Diana, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Overall a good experience. At the desk people were courteous. Was coming in late I let them know twice and when I did show up it took almost an hour for someone to come to the front desk doorway to let me in. Phone they have outside was out of order. The room was clean.There was no housekeeping whatsoever. Day after day the room looks exactly the way I left it.
Business response:
Robert, we are delighted you chose Extended Stay America for your visit, and we are happy to know our front desk team made your stay memorable. We appreciate the acknowledgment of our hard-working staff, and we look forward to sharing your compliments with them. We hope you will make us your home whenever you are in town. Sincerely, Hotel Management
Nice and friendly and noise free and i am ready too go back and stay again
Business response:
Billy, thank you for reviewing your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chesapeake - Crossways Blvd.
How is Extended Stay America - Chesapeake - Crossways Blvd. rated?
Extended Stay America - Chesapeake - Crossways Blvd. has a 4.3 star rating with 1,401 reviews.
When is Extended Stay America - Chesapeake - Crossways Blvd. open?
Extended Stay America - Chesapeake - Crossways Blvd. is open now. It will close tomorrow at 12:00 a.m.