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Extended Stay America - Chesapeake - Crossways Blvd.

3.3
  • Hotels
  • Chesapeake, VA

About this business

HospitalityHotels

Location details

1540 Crossways Blvd., Chesapeake, VA, 23320, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.32,448 reviews
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Charles's profile image
Charles 
8 years ago

Business response:

Charles, thank you for your visit. We are glad to see you had an overall good stay, but I am sorry we failed to meet all of your expectations. It was good to have you here, and we hope you will give us another chance whenever your travels bring you back to the area. Sincerely, General Manager 

Michele's profile image
Michele 
8 years ago

Business response:

Michele, thank you for sharing your rating regarding your stay at Extended Stay America - Chesapeake - Crossways Blvd. We are happy you enjoyed your stay and that you were satisfied with all that we have to offer. It was a pleasure serving you, and we hope to have to do so again on your next trip in the area. Sincerely, General Manager 

John's profile image
John 
8 years ago

Housekeeping fee The stay was good but housekeeping was a pay for service and I didn't appreciate it. 

Business response:

John, it was our pleasure having you as our guest at Extended Stay America - Chesapeake - Crossways Blvd. It’s our pleasure knowing you had an overall nice stay. We appreciate your observation and hope to welcome you back soon. Sincerely, General Manager 

John's profile image
John 
8 years ago

Great but house keeping??? Amazing stay with the price and location to my meeting. I saved about 300 if I would have stayed at the Marriott where my meetings were held. The only complaint was the house keeping frequency. I had to pay 10 dollars for that service if I desired it. 

Business response:

John, thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America Chesapeake - Crossways Blvd. We truly appreciate your kind comments regarding our convenient location, and finding us to be great value. While our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer this service to you at a minimal fee. We hope to see you back soon! Sincerely, General Manager 

theSkull's profile image
theSkull 
8 years ago

Close to work Room was clean and comfortable close to a lot of things food shopping only four tenths of a mile to the nearest restaurant for easy walk there easy walk home 

Business response:

Our thanks for your wonderful comments regarding your stay at Extended Stay America - Chesapeake - Crossways Blvd. We are delighted to know you enjoyed your room and our convenient location. It was a pleasure hosting you, and we hope to be your hotel of choice whenever your travels bring you back to our area. Sincerely, General Manager 

andes's profile image
andes 
8 years ago

Limpio Excelente 

Business response:

Andes, thank you for choosing to stay at Extended Stay America - Chesapeake - Crossways Blvd. We are pleased you had an overall nice stay and loved the cleanliness of our property. It was our pleasure serving you, and we hope to welcome you back soon. Sincerely, General Manager 

Sharita's profile image
Sharita 
8 years ago

Nice hotel in a great location. I had a good experience. However I was not made aware that some cellphone numbers even though they are local numbers that the hotel considers them long distance. I was told the list was located inside the night stand. It's not a good place to put something like that. 

Business response:

Sharita, thank you for your feedback of Extended Stay America - Chesapeake - Crossways Blvd. We are glad you enjoyed most of the aspects of your stay and regret any inconvenience caused. We hope to have the opportunity to serve you again soon. Sincerely, General Manager 

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Cindy 
8 years ago

Beautiful view! Ideal location and beautiful view! The dunes are high, so ask for 3rd, 4th or 5th floor for perfect ocean views. I was on the 2nd floor and still had a nice oceanfront view. 

Business response:

Cindy, thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America - Chesapeake - Crossways Blvd. We truly appreciate your kind comments regarding our ideal location, attentive staff and complimentary breakfast. We look forward to welcoming you back soon! Sincerely, General Manager 

Scott's profile image
Scott 
8 years ago

poor customer service on check in I had booked an ADA room because I have a bad knee. When I got there they put me on the 2nd floor (there is no elevator). I told them I had booked an ADA room and the clerk told me they did not have any. I had to walk the steps up to my room everyday of my stay. 

Business response:

Thank you for sharing your feedback in this forum. We apologize we did not have an ADA suite upon your arrival. We make every attempt to honor the suite type request from our guests, however at times we have guests stay over unexpectedly which has an impact to our arriving guests. We hope to have you back as our guest again soon so we can regain your confidence in our hotel and our brand. Thank you, General Manager 

Frequently asked questions about Extended Stay America - Chesapeake - Crossways Blvd.

How is Extended Stay America - Chesapeake - Crossways Blvd. rated?

Extended Stay America - Chesapeake - Crossways Blvd. has a 3.3 star rating with 2,448 reviews. 

When is Extended Stay America - Chesapeake - Crossways Blvd. open?

Extended Stay America - Chesapeake - Crossways Blvd. is open now. It will close tomorrow at 12:00 a.m.