Extended Stay America - Chesapeake - Crossways Blvd.

Business response:

We are delighted you chose to stay at Extended Stay America Chesapeake - Crossways Blvd. and appreciate your wonderful feedback about the cleanliness of our property as well as our helpful associates who took care of you. Our staff works hard to exceed our guests' expectations and to make sure they have a relaxing experience. Reviews like yours make it all worthwhile. Thank you for being our guest, and we hope you will visit us again the next time you are in our location. Sincerely, General Manager 

Business response:

In our continuous effort to provide the best experience possible, the most important feedback comes from our guests. Thank you for sharing your constructive feedback. Our goal is to welcome every guest to a clean, comfortable, well maintained suite, combined with excellent service. Your comments will help us improve our facilities going forward. Thank you for being our guest, and we hope to have the opportunity to serve you again. Sincerely, General Manager 

Business response:

Thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, and we apologize for falling short. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager 

Business response:

We appreciate you taking the time to write a review about your stay at Extended Stay America Chesapeake - Crossways Blvd. It's great to hear you enjoyed your comfortable suite along with the service of our team. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts, and we will be sure to share your remarks with them. We hope to see you again soon! Sincerely, General Manager 

Business response:

Thank you for choosing our hotel and for your rating. We want all of our guests to enjoy their stay, and we apologize for any inconveniences you experienced. It was our pleasure hosting you, and we hope you give us another chance to serve you better in the future. Sincerely, General Manager 

Business response:

Thank you for choosing our hotel and for your rating. We want all of our guests to enjoy their stay, and we apologize for any inconveniences you experienced. It was our pleasure hosting you, and we hope you give us another chance to serve you better in the future. Sincerely, General Manager 

Business response:

Thank you for choosing to stay at Extended Stay America - Chesapeake - Crossways Boulevard. We are glad you enjoyed your overall stay. However, we sincerely apologize if our housekeeping services were not shared with you at check-in. We offer a complimentary linen exchange service at the front desk as often as you like. Your feedback is important to us and has been shared with the front desk staff to ensure we clearly communicate our services to all our guests. Thank you once again, and we hope to welcome you back soon. Sin... read more

Business response:

Thank you for selecting Extended Stay America - Chesapeake - Crossways Boulevard for your visit and for sharing your perfect rating. We are pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thank you again for being our guest, and we look forward to seeing you in the future! Sincerely, General Manager 

Business response:

It was our pleasure having you as our guest at Extended Stay America Chesapeake - Crossways Blvd., and thank you for your feedback. It's great to hear you enjoyed your stay, our facilities and service. We also appreciate your observations. We look forward to sharing your positive feedback with our team. Please visit with us again the next time you are in the area. Sincerely, General Manager