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Extended Stay America - Chesapeake - Crossways Blvd.
- Hotels
- Chesapeake, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1540 Crossways Blvd., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We were looking for a clean place to sleep and get ready for outings. We were delighted with the price and what we got for it.
Business response:
We appreciate you choosing to stay at Extended Stay America Chesapeake - Crossways Boulevard and for the review provided. It's great to know you had an enjoyable visit and you found us to be a good value. Thanks for being our guest, and we hope you will visit us again. Sincerely, General Manager
Good and Friendly Staffs The room was very cozy. There was a small kitchen area but no cookware (pots/pans) to cook. We liked a nice size of fridge. We would like the room to clean out daily for new towels and soap. Overall, the staffs are very nice and fast service.
Business response:
Thank you for staying at Extended Stay America Chesapeake - Crossways Boulevard and for the feedback provided. It's great to hear you enjoyed your stay overall, although we apologize for your disappointment with the in-suite amenities. Since our suites are designed for guests staying multiple nights desiring home-like living, these guests often bring their own bath amenities such as hairdryers and toiletries. These items are available and complimentary at the front desk at any time. Kitchenware for your suite is also availab... read more
Business response:
Thank you for choosing the Extended Stay America Chesapeake - Crossways Boulevard for your stay and for the five-star feedback! I am pleased to see how much you enjoyed our helpful associates and the amenities we offer. If you are back in our area, please come and stay with us again. Sincerely, General Manager
Business response:
Thank you for the four-star feedback of Extended Stay America Chesapeake - Crossways Boulevard. We are glad to see that you enjoyed your visit and everything we have to offer. Thanks for being our guest and hope to have you back again. Sincerely, General Manager
Correct sans plus Le matelas du lit était très dur. La douche était très ordinaire. On a du demander des serviettes supplémentaires à l'accueil Car aucun service au chambre durant notre séjour de 2 nuits. Le déjeuner offert était des muffins et des barres tendres.
Business response:
In our continuous effort to provide the best experience possible, the most important feedback comes from our guests. Our goal is to welcome every guest to a clean, well maintained suite, combined with excellent service and facilities. We appreciate your comments which will help us improve our facilities and amenities going forward. Thank you for being our guest, and we hope to have the opportunity to serve you again. Sincerely, General Manager
Pretty decent cheap stay in a good area It was a pretty decent motel. The room was smaller than it looked in the pictures, but that wasn't really a problem- it wasn't a claustrophobic space. It's in a great area; it's off the the side of a strip mall, so there's plenty of food and movie theaters and shopping around, but you're just far enough away that you avoid the noise and the traffic. My only complaint was that the room wasn't attentively cleaned. It was clear they'd gone through the room, but there was a small stain on ... read more
Business response:
Thank you for taking the time to comment about your visit. We are happy to know that you liked our location close to all the major attractions and the good value we offer. Although you liked your accommodation overall, we are sorry for the housekeeping issues you experienced. We have shared your comments with the team to identify where we fell short, so the problems can be corrected. Thank you for bringing this to our attention. We hope you will come back soon, so we can demonstrate our dedication to our guests. We look forw... read more
Comfortable double beds. The assistant GM was great!
Business response:
Thank you for being our guest and for sharing your experience at Extended Stay America Chesapeake - Crossways Boulevard. We are glad to read you liked our comfortable beds. It is also nice to hear that you were impressed with the service you received from our Assistant General Manager. We will be sure to share your feedback with our team to let them know their efforts are recognized. We hope you will visit again the next time you are in the area. Sincerely, General Manager
The hotel room was clean however had an odd smell that never seem to go away. Upon arrival the hotel staff was very unprofessional and inappropriate, hitting on my friend and I.
Business response:
Thank you for choosing to stay at our hotel. Although you liked the cleanliness in your suite, please accept our sincere apologies for the odor you experienced. Your comments have been shared with our housekeeping team to ensure your experience is not repeated. We are also disappointed to learn some of our associates did not meet your expectations. This behavior is highly unusual, and we have addressed your comments with our staff to ensure they deliver excellent service, all the time. Thank you for bringing this to our atte... read more
Good location Really convenient location in Chesapeake, close to dining, shops and pretty much anything you need to get to. For the price, I'd say overall it's a good place to stay. My only complaint was that the sheets smelled like sweat as if they hadn't been washed, but otherwise the room and bathroom were clean. The staff were all extremely helpful as well!
Business response:
Thank you for writing such a wonderful review of our hotel. We appreciate your great remarks about our convenient location close to a variety of restaurants and shopping outlets which was perfect for your needs. We are happy that you enjoyed the great value we offer. We also appreciate your candid comments and have shared the same with our housekeeping team. All of us here at Extended Stay America Chesapeake - Crossways Blvd. appreciate your business and look forward to seeing you again. Have a great day! Sincerely, General... read more
Frequently asked questions about Extended Stay America - Chesapeake - Crossways Blvd.
How is Extended Stay America - Chesapeake - Crossways Blvd. rated?
Extended Stay America - Chesapeake - Crossways Blvd. has a 4.3 star rating with 1,330 reviews.
When is Extended Stay America - Chesapeake - Crossways Blvd. open?
Extended Stay America - Chesapeake - Crossways Blvd. is open now. It will close tomorrow at 12:00 a.m.