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Extended Stay America - Chesapeake - Crossways Blvd.
- Hotels
- Chesapeake, VA
About this business
Location details
1540 Crossways Blvd., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel in a great location. I had a good experience. However I was not made aware that some cellphone numbers even though they are local numbers that the hotel considers them long distance. I was told the list was located inside the night stand. It's not a good place to put something like that.
Business response:
Sharita, thank you for your feedback of Extended Stay America - Chesapeake - Crossways Blvd. We are glad you enjoyed most of the aspects of your stay and regret any inconvenience caused. We hope to have the opportunity to serve you again soon. Sincerely, General Manager
Beautiful view! Ideal location and beautiful view! The dunes are high, so ask for 3rd, 4th or 5th floor for perfect ocean views. I was on the 2nd floor and still had a nice oceanfront view.
Business response:
Cindy, thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America - Chesapeake - Crossways Blvd. We truly appreciate your kind comments regarding our ideal location, attentive staff and complimentary breakfast. We look forward to welcoming you back soon! Sincerely, General Manager
poor customer service on check in I had booked an ADA room because I have a bad knee. When I got there they put me on the 2nd floor (there is no elevator). I told them I had booked an ADA room and the clerk told me they did not have any. I had to walk the steps up to my room everyday of my stay.
Business response:
Thank you for sharing your feedback in this forum. We apologize we did not have an ADA suite upon your arrival. We make every attempt to honor the suite type request from our guests, however at times we have guests stay over unexpectedly which has an impact to our arriving guests. We hope to have you back as our guest again soon so we can regain your confidence in our hotel and our brand. Thank you, General Manager
Nice hotel at a great price. This hotel was a pleasant surprise. Nice on the inside and much better than expected. Recently renovated and much better than most extended stay.
Business response:
Thank you for posting your kind review of Extended Stay America - Chesapeake - Crossways Blvd. We are pleased you had an overall nice stay, loved our well-maintained property and our affordable rates. It was our pleasure hosting you, and we hope to welcome you back soon. Sincerely, General Manager
Business response:
Thank you for sharing your kind rating regarding your stay at Extended Stay America Chesapeake - Crossways Boulevard. We are happy you enjoyed your stay and that you were satisfied with all that we have to offer. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America - Chesapeake - Crossways Blvd. Our goal is to make your stay as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. We appreciate your kind ratings. Please come back and see us again soon. Sincerely, General Manager
very comfortable
Business response:
We are thrilled you had a wonderful experience at Extended Stay America - Chesapeake - Crossways Boulevard, and we are so happy you found your suite to be spacious, clean, and comfortable with lots of room to relax. Your feedback is appreciated, and we hope you will visit us again in the future. Sincerely, General Manager
Decent Hotel was decent for the price . Breakfast was just muffins . If you want dishes for kitchenette you have to ask front desk for them after you check in .
Business response:
We appreciate your stay and for taking the time to leave a review. It's nice to read you liked your overall visit, especially the good value we offer. Thank you for being our guest and hope to have another opportunity to welcome you back soon. Sincerely, General Manager
Clean but a little noisy Noises around 4 am. Kept me up.
Business response:
We are glad you stayed with us recently and appreciate your comments. We are sorry your sleep was disturbed due to noise issues. Our front desk is available to resolve matters like this, and I'm sorry we were not aware of the noise problem as we would have been happy to try and resolve the issue or move you to another suite. Thank you again, we hope you will return as we would love to provide you with a better experience and a good night's rest! Sincerely, General Manager
Frequently asked questions about Extended Stay America - Chesapeake - Crossways Blvd.
How is Extended Stay America - Chesapeake - Crossways Blvd. rated?
Extended Stay America - Chesapeake - Crossways Blvd. has a 3.3 star rating with 2,482 reviews.
When is Extended Stay America - Chesapeake - Crossways Blvd. open?
Extended Stay America - Chesapeake - Crossways Blvd. is open now. It will close tomorrow at 12:00 a.m.