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Extended Stay America - Chesapeake - Crossways Blvd.
- Hotels
- Chesapeake, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1540 Crossways Blvd., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Avoid first floor rooms. Previous stays were great, but this time room 145 had roaches coming in from the outside. Trash was staged right by the door.
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the room conditions you experienced. To prevent this from happening again, we are proactively working to resolve this issue both onsite and with a professional service company. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Victoria the assistant manager was outstanding.
Business response:
I appreciate you taking the time to write such a positive review. I'm thrilled that our staff was able to provide you with outstanding customer service. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Great Location and Great Room The hotel was extremely nice and for the price it was well worth it. The room and bathroom were all nice and clean with a nice flat screen tv. Also all the amenities you could ask for. The bed was a little small but besides that the room was great.
Business response:
I appreciate you taking the time to write such a positive review. I truly appreciate your comments regarding the cleanliness of your room and all the amenities our hotel has to offer. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
updated hotel we had a very nice time at the extended stay. Rooms have been redone and everything was up to standard. Bathroom was small but not a problem. Front desk and check in was smooth. A bottle was broken and someone was out to clean it up quickly. Had a light problen in bath and mainentence fixed it promptly.
Business response:
Thank you so much for posting a review of our property. I truly appreciate your comments regarding your stay and we are happy that you enjoyed our newly renovated hotel. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Birthday Weekend Fun - Our Room...Not So Much For it to be my birthday weekend, I was in a better mood than normal. First, I received a call asking if I would want to "upgrade" from a queen size bed to a double "full" size bed. I explained to them that would not work because how tall and thick my husband is. When we got to the room, I was given a choice of which room I'd prefer; the room chosen was to have been a quieter room...it was not. What they consider to be a queen size bed it what we consider to be a full side bed. W... read more
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your room was not to your expectations. To uphold our company's high standards, we will closely monitor our room inventory moving forward as well as making sure we are thoroughly inspecting rooms prior to guest arrivals. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our pos... read more
Frequently asked questions about Extended Stay America - Chesapeake - Crossways Blvd.
How is Extended Stay America - Chesapeake - Crossways Blvd. rated?
Extended Stay America - Chesapeake - Crossways Blvd. has a 4.3 star rating with 1,331 reviews.
When is Extended Stay America - Chesapeake - Crossways Blvd. open?
Extended Stay America - Chesapeake - Crossways Blvd. is open now. It will close tomorrow at 12:00 a.m.