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Extended Stay America - Chesapeake - Crossways Blvd.

4.3
  • Hotels
  • Chesapeake, VA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

1540 Crossways Blvd., Chesapeake, VA, 23320, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,404 reviews
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Anonymous's profile image
Anonymous 
9 years ago

It was advertised that the rooms were renovated. I found the rooms to have been updated. I like the appearance of the rooms. 

Business response:

Thank you so much for sharing your experience with us. It was disheartening to read that we were unable to provide a more comfortable stay during your visit; however, I am glad that you had a positive stay overall. Thank you again for sharing your experience with us. We would love to see you again. 

Caroline's profile image
Caroline 
9 years ago

It was great! Just wish the lighting was a little better. It was a bit dark even with lights on. Front desk woman was super nice and accommodating. 

Business response:

Caroline - I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know that there were some concerns regarding the lighting in certain areas. I will bring this to the attention of our maintenance engineer to ensure this is properly addressed. We are sorry for this issue, but are happy to read that we provided you with a comfortable and welcoming stay during your visit with us. Once more, thank you for posting your review. We look forward to having you visit with us again in the fu... read more

Thomas's profile image
Thomas 
9 years ago

ok for work, would not stay for pleasure low cost, but not as nice as other Extended Stay America hotels. serviceable. Be prepared for the room not to be cleaned if staying less than five days. Other hotels in this chain are nicer. 

Business response:

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals as well as reviewing our room inspection procedures. Thanks to your feedback, we can continue t... read more

syed's profile image
9 years ago

Good for the price. Room is clean. Wireless internet available for free. No coffee provided. Breakfast is not so good. 

Business response:

I want to thank you for taking the time to post a review of your stay. Please accept our apologies that our grab-and-go breakfast was not to your satisfaction. Still, we are delighted to know that we were able to provide you an overall great stay. Thank you again for sharing your experience with us. 

Gilles's profile image
Gilles 
9 years ago
Anonymous's profile image
Anonymous 
9 years ago

Perfect for the Price point of the room. Perfect for the Price point of the room. Clean place to shower and sleep before work. bed was a little stiff but everything else seemed fine 

Business response:

Thank you so much for sharing your experience with us. I’m so happy to read that we provided you with an affordable and clean room during your travels. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! 

Alexis's profile image
Alexis 
9 years ago

perfect!!!!!! staff was very professional and nice. 

Business response:

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! I truly appreciate your comments regarding our friendly staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. 

Natesha's profile image
Natesha 
9 years ago

Exceeded my expectations I came to the hotel with mixed emotions, but all of my reasons for apprehension was dispelled. My room was clean, all things there were working as it should and I had an abundance of towels and washcloths. I loved the breakfast bar choices that were available- fruits, oatmeal, grits, coffee, tea and even breakfast bars and muffins. The variety was great and more than what I expected. They never ran out of items and so even when I came at the tale end of it- i could always find an abundance of things ... read more

Business response:

Thank you so much for posting a review of our property. I am glad that you enjoyed our friendly customer service and our amenities. I’m thrilled you had a great experience! Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. 

Anonymous's profile image
Anonymous 
9 years ago

Gross The toilets ran the entire night. The room looked clean at first glance, but when you went to get in bed the sheets were dirty. There were crumbs in the sheets. NASTY 

Business response:

Thank you for the feedback about your stay at our hotel. We strive to provide guests with all the comforts of home, so I am disappointed to hear about the cleanliness and maintenance issues you experienced. In response to your feedback, I will be retraining our housekeeping staff and will have our maintenance engineer inspect your room to ensure that everything is functioning properly. Your feedback is very important to us, so thank you for sharing. We hope that you will give us the opportunity to provide you with a better s... read more

Frequently asked questions about Extended Stay America - Chesapeake - Crossways Blvd.

How is Extended Stay America - Chesapeake - Crossways Blvd. rated?

Extended Stay America - Chesapeake - Crossways Blvd. has a 4.3 star rating with 1,404 reviews. 

When is Extended Stay America - Chesapeake - Crossways Blvd. open?

Extended Stay America - Chesapeake - Crossways Blvd. is open now. It will close tomorrow at 12:00 a.m.