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Extended Stay America - Chesapeake - Greenbrier Circle
- Hotels
- Chesapeake, VA
About this business
Location details
809 Greenbrier Cir., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice concept Stayed while opening a business. We were happy with everything except the beds. We are used to harder beds and even comparing to other hotels we had stayed at, these beds were the softest and we had trouble sleeping.
Business response:
William - Thank you for your review. We are sorry to hear you didn't find your bed to be comfortable; however, we're glad that you enjoyed your stay. We hope to host you again in the future.
Clean and attractive hotel Stayed one night. Thought everything was clean. Thought price of $140 was high. Needed to call front desk for washcloths, soap, shampoo. Breakfast was included: granola bars, coffee, Muffins. It was set up across from front desk so the feeling was grab and go food.
Next to Convention Center in Chesapeake Couldn't get hooked up to Wifi. Front desk couldn't help.
Business response:
Thank you for taking the time to write a review about your stay. I am disappointed with the lack of WiFi and assistance with it from guest services. I will be addressing this issue with our staff. But we are glad that you found our location convenient for your travels. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Good trip Nice hotel, clean room. Stores of all kinds in the area. Ymca down the street.front desk staff was very nice. Checked me in early and didn't have a problem with helping me with any of our needs. Will be back again.
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! It’s great to read that you enjoyed our friendly customer service and comfortable rooms. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
I do my research beforehand Stayed for one night with my toddler. Could hear the dogs on the same floor so we didn't sleep much. The furniture had stains, the lady checking in ahead of me had complained about ants in her room. The floor was sticky near kitchen, there was hair in the pillows so we didn't use those. Bathroom was clean and had toiletries. It fit the bill for a last minute cheap one night stay. NO BEDBUGS in our room, just throw that in there cuz I had seen reviews on google that said otherwise.
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the room conditions you experienced. To prevent this from happening again, we are proactively working to resolve this issue both onsite and with a professional service company. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your ex... read more
I really enjoyed the Staff!! Other than a long commute to work, I enjoyed my stay. Being a woman out there alone, I felt very comfortable at the Greenbrier Circle location. I especially found a gem of a person at the desk called Steven. He was most friendly and full of information of places to eat. I would come in from a day of work and he would greet me and ask how my day was and if I needed anything to let him know. Over a short period of time we would chat like old friends. It was very nice, to have people go out of their... read more
Rooms are not clean. Staff can certainly do a better job than this.
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Frequently asked questions about Extended Stay America - Chesapeake - Greenbrier Circle
How is Extended Stay America - Chesapeake - Greenbrier Circle rated?
Extended Stay America - Chesapeake - Greenbrier Circle has a 3.4 star rating with 1,754 reviews.
When is Extended Stay America - Chesapeake - Greenbrier Circle open?
Extended Stay America - Chesapeake - Greenbrier Circle is open now. It will close tomorrow at 12:00 a.m.