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Extended Stay America - Chesapeake - Greenbrier Circle
- Hotels
- Chesapeake, VA
About this business
Location details
809 Greenbrier Cir., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good Staff was nice. the hotel was nice and clean and tidy.
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you liked our well-kept property and courteous service. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Awesome staff, Excellent customer service
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you liked our courteous service and had a great time with us. We will be sure to share your compliments with the entire team. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Nice hotel for the price Hotel and room were clean. Room needed a little TLC. Could use some detailed repair, ceiling drywall joints peeling, bathroom could use some caulking from an experienced painter, caulking very sloppy. All in all, room was clean, no signs of pests, linens very clean & folded. Never had a problem at this location.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased your overall stay with us was good, but we are sorry for the inconvenience you experienced in your room. We have taken a note of your observations. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Business response:
Terrance, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. We look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Robert, we are pleased to see your excellent rating. Thanks for letting us know your stay was a fantastic one. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Business response:
Rodney, we are delighted you had an excellent stay at Extended Stay America. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, General Manager
Not pleasant When I first got there it was about 6 or 7 pm. The floor when you first walk in was filthy. The first hotel room I received was horrible. The radiator had mold all inside the vent part and what I can describe as debrie of some kind. There were cob webs all over the window sill, there was a dust patch building under the desk where the tv was stationed. The television remote was filthy and looked like someone had been eating chicken wings and left there food all over the remote. It was clearly built up over time, ... read more
Business response:
Jason, our job is to provide a clean and comfortable hotel experience to our guests. We can't apologize enough for the cleanliness issues you described from your stay. Thank you so much for bringing this to our attention so we can review this with our housekeeping team and ensure it’s taken care off. On a brighter note, I am glad you enjoyed the service provided by William. I will share your feedback as well. Thank you for your patience, and we hope you will visit us again for a better experience. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Chesapeake - Greenbrier Circle
How is Extended Stay America - Chesapeake - Greenbrier Circle rated?
Extended Stay America - Chesapeake - Greenbrier Circle has a 3.4 star rating with 1,806 reviews.
When is Extended Stay America - Chesapeake - Greenbrier Circle open?
Extended Stay America - Chesapeake - Greenbrier Circle is open now. It will close tomorrow at 12:00 a.m.