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Extended Stay America - Chicago - Buffalo Grove - Deerfield
- Hotels
- Buffalo Grove, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1525 Busch Pkwy., Buffalo Grove, IL, 60089, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Necessity Okay. This is a bare-bones facility. There is no maid service and no public area in the hotel. The room smelled strongly of spices, perhaps the previous guest?
Business response:
Thank you for taking the time to write a review of your experience. We are sorry to hear that our hotel did not meet your expectations and that our housekeeping policies were not explained to you. In an effort to keep our rates low, we include weekly housekeeping services for our guests staying 8 days or more. We also offer additional cleanings and refresh services for a minimal fee. We will work with our front desk staff to ensure we are fully informing our guests during check-in. Thank you again for your feedback. We do ho... read more
Not worth the cash I had better service the night before at Motel 6 and better pillows. I splurged on this hoping for a relaxing weekend while apartment hunting. The laundry is two bucks wash and two bucks dry - some of my clothes were still dry when I removed them from the washer and no I did not overload it. The dryer worked fine. While I was checking in the gentleman before me came down to tell the indifferent front desk attendant that his room reaked of smoke. My room smelled ok, but the kitchenette counter was dirty and... read more
Equidistant between family & friends. Very comfortable. Limited hotel services were a surprise to us. We didn't know that housekeeping would be an extra charge. But then, when we did order it, it didn't happen for two of the four times it was ordered. Accommodations for our service dog were fine and appreciated. We are coming again later this year and may stay with you. Thanks. The people in the building were very friendly and anxious to be of service.
Clogged Toilet Room appeared clean and the kitchen was a nice bonus for our stay. However, upon arrival, our bathroom toilet had overflowed and there was water pooling on the floor. Housekeeping cleaned this. However, our toilet was clogged and we could not use it for the first 24 hours of our stay. We requested this to be fixed 3x without response. Finally the receptionist went up with a plunger and fixed it herself. We will not be staying here again.
Great for long stays Breakfast wasn't the best
Very satisfactory. Clean, good sized rooms with everything you need.
Close to my tasks. Nice place, and actually well maintained. My only problems were the slight cigarette smell, the noisiness of the room above me and the rock-hard mattress. But for the price, it was well worth it. The staff was wonderful.
Frequently asked questions about Extended Stay America - Chicago - Buffalo Grove - Deerfield
How is Extended Stay America - Chicago - Buffalo Grove - Deerfield rated?
Extended Stay America - Chicago - Buffalo Grove - Deerfield has a 4.3 star rating with 819 reviews.
When is Extended Stay America - Chicago - Buffalo Grove - Deerfield open?
Extended Stay America - Chicago - Buffalo Grove - Deerfield is open now. It will close tomorrow at 12:00 a.m.