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Extended Stay America - Chicago - Buffalo Grove - Deerfield
- Hotels
- Buffalo Grove, IL
About this business
Location details
1525 Busch Pkwy., Buffalo Grove, IL, 60089, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Edward, thank you for your nice rating of Extended Stay America - Chicago - Buffalo Grove - Deerfield. We are glad you enjoyed your experience with us and hope to see you again soon. Sincerely, General Manager
Clean and quiet hotel. Very nice accommodations for the price. The room was very clean and quiet. The front desk staff was also very helpful when needed.
Business response:
Dee, thank you for being our guest at Extended Stay America - Chicago - Buffalo Grove - Deerfield. We are delighted to know you enjoyed your stay and that you were impressed with the service provided by our Front Desk associates. I will be sure to share your compliments with them. We appreciate your business and look forward to welcoming you back soon! Sincerely, General Manager
A nice place to stay but don't listen to your GPS! It was actually a very pleasant experience. I didn't know that because it was "Extended Stay" Housekeeping only came out once a week. (you could get your own fresh towels & bedding every day) I was surprised some of the things you just take for granted weren't there , Vending Machines "Ice Makers" etc. But the staff was very helpful & friendly It's also a little tricky getting to it. You see the sign from the main road but you enter from the opposite side. When you turn in i... read more
Business response:
We appreciate you taking the time to share your experience and for choosing to stay with us. I am pleased to read you had an excellent stay at our hotel due the accommodations you received. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Breakfast is a scam, no real breakfast offered I chose the hotel because of cost, location, ranking by previous customers, and breakfast. Breakfast was a scam, they had coffee and oatmeal, no place to sit, it was in the foyer, not breakfast at all. Advertising was a lie in my opinion.
Nashaly had great customer service and problem solved when there was an issue with my reservation
Business response:
Thank you for taking the time to share your experience. I'm glad you received excellent customer service from our staff and that your issue with the reservation was resolved. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Good stay for the price Perfect for our needs for a 1-night stay near the Marriott Theater
When i booked my visit, i picked the wrond date from the one i was coming in, when i got in, the girl at the front desk was really patience and helpful with me changing the dates.
Business response:
Thank you for taking the time to share your experience. I am proud of our staff for being so patient and for accurately assisting with your issues. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
I really liked my stay it was clean and quiet I got some much needed rest.
Business response:
Thank you for taking the time to share your experience. It is great to see you valued our clean, quiet accommodations during your stay. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Frequently asked questions about Extended Stay America - Chicago - Buffalo Grove - Deerfield
How is Extended Stay America - Chicago - Buffalo Grove - Deerfield rated?
Extended Stay America - Chicago - Buffalo Grove - Deerfield has a 3.7 star rating with 1,197 reviews.
When is Extended Stay America - Chicago - Buffalo Grove - Deerfield open?
Extended Stay America - Chicago - Buffalo Grove - Deerfield is open now. It will close tomorrow at 12:00 a.m.