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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
550 W. Grand Ave., Elmhurst, IL, 60126, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
I was satisfied.
Business response:
Dear Transparent, Thank you for your feedback! We’re delighted to hear you were satisfied with your stay at Extended Stay America. Your comfort is important to us, and we appreciate you choosing our hotel. We look forward to welcoming you back for another enjoyable visit!Sincerely,Hotel Management
Not having coffee in the room, no ice machine on the property, claiming breakfast when it was just a muffin
Business response:
Dear Cecil, Thank you for your feedback! We're pleased you took the time to share your experience. We appreciate your comments regarding the in-room amenities and breakfast offerings, as they help us identify areas for improvement. Your insights are valuable, and we hope to provide an even better experience during your next visit!Sincerely,Hotel Management
the kitchen area had no silverware or dishes or coffeemaker or toaster. breakfast was muffins and coffee. staff was difficult to get a hold of but it was a decent stay otherwise.
Business response:
Dear Kandy, Thank you for sharing your thoughts! We're glad to hear you had a decent stay overall. Your feedback about the kitchen amenities and breakfast options is important, and we appreciate your input. We strive to improve our services and ensure a more convenient experience for our guests. We hope to have the opportunity to welcome you back in the future!Sincerely,Hotel Management
It is ok . The rooms are not great
Business response:
Dear Rajiv, Thank you for sharing your thoughts. We appreciate your feedback and are committed to continuously improving our accommodations. We hope to provide a more satisfying experience during your next visit.Sincerely,Hotel Management
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whatever There were many things broken in the room (shower curtain rod, door, kitchen cabinets, carpet stains) that we did not break, but it makes be nervous since I don't want to be charged for something I did not damage. This was not a problem in the end, since no one checked the rooms. Also don't like the fact that we stayed in a room that may have had pets previously. Room (like most motels) was not cleaned properly, no one ever cleans underneath the beds (but I always look since that tells me everything about how a hote... read more
Business response:
Dear Guest, Thank you for your detailed feedback. We understand your concerns about the room's condition and cleanliness. Rest assured, our team reviews such comments to enhance our maintenance and cleaning protocols. We're glad to hear that there were no issues with room charges. Your observations help us improve, and we appreciate your input. We hope to provide a better experience during your next visit.Sincerely,Hotel Management
Extended Stay America - Chicago - Elmhurst - O'Hare has a 4.2 star rating with 1,232 reviews.
Extended Stay America - Chicago - Elmhurst - O'Hare is open now. It will close tomorrow at 12:00 a.m.