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Extended Stay America - Chicago - Elmhurst - O'Hare
- Hotels
- Elmhurst, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
550 W. Grand Ave., Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Landry room not clean
Business response:
Dear Louie, Thank you for bringing the state of the laundry room to our attention. We take pride in offering clean and well-maintained facilities for our guests and regret that we did not meet your expectations. We have taken note of your feedback to ensure the highest standards are upheld. We appreciate your understanding and hope to welcome you back soon. Sincerely,Hotel Management
Staff was very friendly and helpful. We got there at 3 am and realized that the system had automatically canceled our reservation. The staff was very helpful get the situation taken care of and getting us in a room. Older room but plenty of space to move around and decently comfortable beds
Stuff here is very nice favorite thing
Business response:
Dear Melissa, Thank you for your kind words! We're thrilled to hear that our team made such a positive impact on your stay. It's our pleasure to provide excellent service, and we look forward to welcoming you back to Extended Stay America in the future. Your feedback truly means a lot to us.Sincerely,Hotel Management
It was a good serene. No issue throughout the stay.
Business response:
Dear Guest, Thank you for reviewing your stay at Extended Stay America. We are pleased that you had a peaceful and seamless experience. Our team strives to provide a hassle-free environment, and we are happy we met your expectations. We look forward to welcoming you back soon for another enjoyable stay.Sincerely,Hotel Management
Meh The fridge was old and rusty and the door opened backwards. There was no conditioner in the bathroom. The breakfast was only oatmeal, muffins, and a breakfast bar and the coffee was empty. The front desk was closed so no one could refill it.
Business response:
Dear Elizabeth, Thank you for sharing your feedback. We apologize for the issues you encountered during your stay, including the condition of the fridge and lack of amenities. We also regret that the breakfast experience did not meet your expectations. Please know that your concerns have been shared with our team for review and improvement. We are committed to providing a better experience and hope you will give us another opportunity to exceed your expectations in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Elmhurst - O'Hare
How is Extended Stay America - Chicago - Elmhurst - O'Hare rated?
Extended Stay America - Chicago - Elmhurst - O'Hare has a 4.2 star rating with 1,321 reviews.
When is Extended Stay America - Chicago - Elmhurst - O'Hare open?
Extended Stay America - Chicago - Elmhurst - O'Hare is open now. It will close tomorrow at 12:00 a.m.