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Extended Stay America - Chicago - Elmhurst - O'Hare
- Hotels
- Elmhurst, IL
About this business
Location details
550 W. Grand Ave., Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel was decently clean and we were able to stay the night. When we came into the room it reaked of smoke and there was a cigarette burn on the chair. I let the front desk know but they just made a note so we wouldn't be charged but nothing else so we had the smoke smell the whole stay. Wish they'd allow a cancellation.
Business response:
Dear Brandon,Thank you for sharing your experience. We sincerely apologize for the smell of smoke in your room. Smoking is strictly prohibited, and we take every measure to ensure our guests uphold this policy. We will be enhancing our cleaning procedures to guarantee a fresh, clean environment for future stays. Your feedback is invaluable, and we look forward to providing a more comfortable experience next time.Sincerely,Hotel Management
My stay Comfortable and quiet
Business response:
Dear Amelia,Thank you for sharing your experience! It’s great to hear that your stay at Extended Stay America was comfortable and quiet, providing the relaxing environment you needed. Ensuring our guests feel at ease is always a priority, and we’re glad to have met your expectations. We look forward to welcoming you back for another enjoyable visit in the future!Sincerely,Hotel Management
location placement and cleanliness
Business response:
Thank you for the feedback
Business response:
Thank you for the feedback
Business response:
Thank you for the feed back.
Business response:
Thank you for the feed back.
Frequently asked questions about Extended Stay America - Chicago - Elmhurst - O'Hare
How is Extended Stay America - Chicago - Elmhurst - O'Hare rated?
Extended Stay America - Chicago - Elmhurst - O'Hare has a 3.4 star rating with 2,123 reviews.
When is Extended Stay America - Chicago - Elmhurst - O'Hare open?
Extended Stay America - Chicago - Elmhurst - O'Hare is open now. It will close tomorrow at 12:00 a.m.