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Extended Stay America - Chicago - Elmhurst - O'Hare
- Hotels
- Elmhurst, IL
About this business
Location details
550 W. Grand Ave., Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Adequate accommodations at a good price. Adequate accommodations staff seemed inconsistently helpful. If I needed something maybe I could get it, and then I was able to get it but the front desk was only intermittently staffed and kitchen utensils were less than complete for meal prep. At least the room was clean and the price was very budget friendly.
Business response:
Thank you for the feedback
Estadía en solitario, Rara vez había recepcionista
Business response:
Dear Pablo, Thank you for sharing your experience at our hotel.We sincerely apologize for the lack of available staff during your stay. We understand how important it is for our guests to receive prompt assistance, and we regret any inconvenience this may have caused. Your feedback is invaluable as we strive to improve our services and ensure a seamless experience for all guests. We appreciate your understanding and hope to welcome you back in the future for a more satisfactory visit.Sincerely,Hotel Management
The lady that helped me was really nice
Business response:
Thank you for the feedback
Very good
Business response:
Dear Ernesto, Thank you for choosing Extended Stay America. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management
The room looked worn. The TV was small. There was no shampoo in the room. Bathroom wasnt very spacious at all. Overall probably wouldnt stay here again.
Business response:
Dear Chad, Thank you for your feedback. We appreciate your insights regarding the room's condition and amenities. While it's disappointing to hear that your stay did not meet your expectations, your comments will be shared with the team to address these areas for improvement. We strive to enhance the guest experience and hope you might consider giving us another chance in the future. Safe travels!Sincerely,Hotel Management
The property was conveniently (centrally) located for my visits to various locations in the area. It was easy to find parking near the entrance of the Elmhurst location as well.
Frequently asked questions about Extended Stay America - Chicago - Elmhurst - O'Hare
How is Extended Stay America - Chicago - Elmhurst - O'Hare rated?
Extended Stay America - Chicago - Elmhurst - O'Hare has a 3.4 star rating with 2,124 reviews.
When is Extended Stay America - Chicago - Elmhurst - O'Hare open?
Extended Stay America - Chicago - Elmhurst - O'Hare is open now. It will close tomorrow at 12:00 a.m.