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Extended Stay America - Chicago - Elmhurst - O'Hare
- Hotels
- Elmhurst, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
550 W. Grand Ave., Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No airport shuttle to/from property Worn linens Old tired mattress Not one single clothes hanger in room
Business response:
Thank you for reviewing your stay. We are sorry our hotel did not meet your expectations and that your stay was not a great one. We appreciate your feedback as it will help us to improve our service and facilities moving ahead. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
All is good. Will sure stay at this place again and again.
Business response:
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Gramma’s Funeral We had to stay in the area for a funeral and they were the only local hotel that accepted dogs. The hotel is no frills. There was no housekeeping, you had to bring your towel s to the desk to exchange for more. There were basic amenities only. There is a laundry area which is nice. The parking lot was full on most days. The are is convenient for commuting. The hotel did have a mini kitchen which was nice and we were on a dog wiping so that was good. The bed was extremely comfortable and the room was clean, m... read more
Business response:
Thank you for your feedback. We are glad you liked most aspects of our hotel and that you had an overall pleasant stay. Please know we provide housekeeping once a week, although we are happy to offer it at your request for a minimum fee. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
The hotel was fine. The kitchen area was was used and looked old. There was a handle missing on the sink. The room had obviously been smoked in. It was billed as a non smoking room.
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you had a comfortable stay. We value your feedback as it will help us improve our service and facilities moving forward. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
I didn’t stay at this property due to the location. However, Teresa of the front desk went above and beyond to help me. Her service was exceptional and it should be noted.
Business response:
Thank you for the feedback. It is very kind of you to recognize Teresa for their service. Comments like yours motivate us even more. We look forward to having you as our guest in the near future. Sincerely, Hotel Management
Love this place
Business response:
Kenneth, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Elmhurst - O'Hare
How is Extended Stay America - Chicago - Elmhurst - O'Hare rated?
Extended Stay America - Chicago - Elmhurst - O'Hare has a 4.2 star rating with 1,294 reviews.
When is Extended Stay America - Chicago - Elmhurst - O'Hare open?
Extended Stay America - Chicago - Elmhurst - O'Hare is open now. It will close tomorrow at 12:00 a.m.