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Extended Stay America - Chicago - Elmhurst - O'Hare
- Hotels
- Elmhurst, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
550 W. Grand Ave., Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel was fine. The kitchen area was was used and looked old. There was a handle missing on the sink. The room had obviously been smoked in. It was billed as a non smoking room.
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you had a comfortable stay. We value your feedback as it will help us improve our service and facilities moving forward. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
I didn’t stay at this property due to the location. However, Teresa of the front desk went above and beyond to help me. Her service was exceptional and it should be noted.
Business response:
Thank you for the feedback. It is very kind of you to recognize Teresa for their service. Comments like yours motivate us even more. We look forward to having you as our guest in the near future. Sincerely, Hotel Management
Love this place
Business response:
Kenneth, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The room has a weird smell like smoke. It was clean though, but the smell was just too strong.
Business response:
Thank you for posting a review of your stay. We're sorry for the smoke smell you experienced in your room. Please be assured that we have asked our housekeeping staff to make sure this room receives a deep clean to remove the odor. Also, our front desk is staffed 24 hours a day so we would have been happy to move you to another room if you had alerted us. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Kitchen included with full size refrigerator, iron with desk
Business response:
Thank you for the wonderful review of Extended Stay America. We're loved knowing you were amazed by your well-equipped room and that you had an excellent time with us. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Very easy checking an out. Friendly staff. Ran out of coffee for Breakfast.
Business response:
Thank you for the excellent review of Extended Stay America. We're delighted to know you were impressed with the service provided by our superb associates and that you had a pleasant time with us. However, we regret the inconvenience you had at the time of breakfast. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Elmhurst - O'Hare
How is Extended Stay America - Chicago - Elmhurst - O'Hare rated?
Extended Stay America - Chicago - Elmhurst - O'Hare has a 4.2 star rating with 1,232 reviews.
When is Extended Stay America - Chicago - Elmhurst - O'Hare open?
Extended Stay America - Chicago - Elmhurst - O'Hare is open now. It will close tomorrow at 12:00 a.m.