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Extended Stay America - Chicago - Elmhurst - O'Hare
- Hotels
- Elmhurst, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
550 W. Grand Ave., Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff is great rooms clean and well maintained! Had everything we needed on request! Best extended stay in the area!
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It is nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Expedia accommodated my family & had us come here last min due to an issue of bugs at the Howard Johnson hotel in Addison. This extended stay was so nice and updated compared to some that we’ve been to. The bed was comfortable and it was very quiet and peaceful. They knew we were coming last min due to Expedia calling them and letting them know our issues . I’m would recommend this hotel. Great staff & very clean
The service was very friendly the breakfast was lacking but nice
Business response:
Thank you for sharing your review regarding your visit to Extended Stay America. It is a delight to know you had a pleasant stay and that our friendly service made for a memorable experience. Your review is appreciated, and we hope to host you again soon. Sincerely, Hotel Management
Older but clean Front desk person was very friendly and helpful upbeat
Business response:
We are delighted you chose us for your visit and we are happy to know our front desk team made your stay memorable. We appreciate the acknowledgment of our hard working staff and we look forward to sharing your compliments with them. We hope you will make us your home whenever you are in town. Sincerely, Hotel Management
Ok for a budget Rooms were ok, nothing special. If you are looking for an inexpensive stay this will work. Could hear lots of road noise from the room. Having the kitchenette was the reason for booking this hotel.
Business response:
Thank you for your review. We are glad your overall stay was good, and you found us to be a great value. However, we are sorry that you were disrupted by noise from our streets, and we were not able to fix the issue to your satisfaction. Street noise is common in the downtown area, but we do our best to honor special requests for a quieter room when the reservation is made. We hope you will allow us another opportunity to show you our excellent hospitality. Sincerely, Hotel Management
Quick stop off - comfortable and friendly staff We stayed here for one night following an issue with our flight. The guy on the front desk was very helpful and friendly. Beds were very comfortable. Perfect for our short stay!
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It is delightful to know you found your suite comfortable, and you were pleased with the exceptional service from our front desk staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great lay over spot. Be advise that there is no staff at the front desk at all times so you have to wait and hope someone comes out as they do not have a buzzer. If you need any kitchen stuff to include a coffee maker, you have to ask for them. Bring down your towels for exchange. If you need maintenance you can only get that help during whatever their business houses are. I called at 4:10 PM and the were gone for the day. Room was clean and bed was comfortable. When staff was present, they were nice and helpful. Parking is ... read more
Business response:
William, thank you for choosing Extended Stay America. Although from the rating it seems you had a pleasant visit and that you liked your room, we are sorry for the service issues you encountered. We have shared your feedback with the appropriate team so that we can improve our service and facilities moving forward. Thanks once more, and we hope you will choose us again whenever you visit this area. Sincerely, Hotel Management
Front desk was nice. Room was spacious. One night stay, slept well. Coffee was empty upon checkout ~ 8:30
Business response:
Thank you for the nice feedback about your stay at Extended Stay America. We are delighted to know you were impressed with the spaciousness of your room and that our associates surpassed your expectations. We appreciate your feedback and look forward to your future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Elmhurst - O'Hare
How is Extended Stay America - Chicago - Elmhurst - O'Hare rated?
Extended Stay America - Chicago - Elmhurst - O'Hare has a 4.2 star rating with 1,294 reviews.
When is Extended Stay America - Chicago - Elmhurst - O'Hare open?
Extended Stay America - Chicago - Elmhurst - O'Hare is open now. It will close tomorrow at 12:00 a.m.