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Extended Stay America - Chicago - Elmhurst - O'Hare
- Hotels
- Elmhurst, IL
About this business
Location details
550 W. Grand Ave., Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was clean , the staff were helpful. The location was close to everything I need to do.
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are thrilled you appreciated not only our friendly team and convenient location, but also our spacious rooms. We hope you choose us on your next visit to the area as we would love the opportunity to serve you again Sincerely, Hotel Management
Overall, this place needs to be updated. If you’re looking for a quick over night stay, this will do. Breakfast consists of muffins, granola bars, tea, & coffee
Business response:
Thank you for choosing us for your recent stay. We are glad to read you had an overall pleasant visit. We will also share your valuable comments regarding the condition of our property with our Brand Leaders so that they can take the necessary steps to make our future guests experience a better one. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
I was disappointed because I booked a room with a non-smoking king and ended up getting a double because a king wasn't available. I shouldn't have been charge for a king. Then the room had cigarette stench especially in the bathroom. I was too tired to argue after my birthday celebration. I just wanted to lsy down.
Business response:
We are sorry there was a problem with your reservation and that the room you requested was unavailable. We know no amount of apologies will make up for the inconvenience, but we truly are sorry. Thank you for your feedback as it can help to improve our service.We also apologize for the cleanliness and maintenance issues you encountered in your room. Please be assured that we have discussed your feedback with our teams, and we’re working on our protocols to ensure that this does not happen again. We hope we will have the plea... read more
Frequently asked questions about Extended Stay America - Chicago - Elmhurst - O'Hare
How is Extended Stay America - Chicago - Elmhurst - O'Hare rated?
Extended Stay America - Chicago - Elmhurst - O'Hare has a 3.4 star rating with 2,134 reviews.
When is Extended Stay America - Chicago - Elmhurst - O'Hare open?
Extended Stay America - Chicago - Elmhurst - O'Hare is open now. It will close tomorrow at 12:00 a.m.