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Extended Stay America - Chicago - Elmhurst - O'Hare
- Hotels
- Elmhurst, IL
About this business
Location details
550 W. Grand Ave., Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great place to crash. We checked in with Patrice, she was ABSOLUTELY wonderful. Our room was clean, spacious and quiet. We chose tondtay here because we were traveling from MN to chicago on a road trip and didn't want to stay downtown. There's no real breakfast, but with so many local food places you don't need it. The beds were comfortable, the pillows were comfortable, everyone was very friendly and helpful. I had 0 issues with my stay. Would definitely stay again!
Business response:
Danielle, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Good
Business response:
Charles, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Flight was cancelled, great hotel in a pinch. Got a good night's sleep and a shower. Then I was gone within 10 hours. Great for what I needed.
Business response:
Thank you for choosing Extended Stay America. We are glad to hear you had a good night's sleep, and your overall stay was to your satisfaction. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
Not clean at all. I found garbage into the dresser for the before costumer I guess. The front desk personal very professional and nicely good actitud.
Business response:
Thank you for your review. Although you liked our friendly staff, we apologize that your room was not serviced and cleaned to the level it should have been, and for the inconvenience we caused you. Please be assured your concerns have been communicated to our housekeeping department for review and action. Thank you for being our guest, and hope to see you again soon. Sincerely, Hotel Management
Filthy Room smelled like smoke and mold, trash all over lobby and hallways, nobody at desk when I checked out.
Business response:
George, thank you for sharing your thoughts about your recent stay. We apologize for the cleanliness issues you faced while you were here and the smoke odor you encountered in your room. We work hard to provide a clean and comfortable environment, and we are sorry if these issues compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. Please come back to visit soon, and we promise a much more pleasant all around stay with the smiles you ... read more
Frequently asked questions about Extended Stay America - Chicago - Elmhurst - O'Hare
How is Extended Stay America - Chicago - Elmhurst - O'Hare rated?
Extended Stay America - Chicago - Elmhurst - O'Hare has a 3.4 star rating with 2,134 reviews.
When is Extended Stay America - Chicago - Elmhurst - O'Hare open?
Extended Stay America - Chicago - Elmhurst - O'Hare is open now. It will close tomorrow at 12:00 a.m.