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Extended Stay America - Chicago - Itasca
- Hotels
- Itasca, IL
About this business
Extended Stay America Chicago Itasca is located at 1181 N Rohlwing Rd, Itasca, IL. This business specializes in Hotels & Motels.
Location details
1181 N. Rohlwing Rd., Itasca, IL, 60143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It will do!!! The check in process was simple. Yet, the clerk was dry and slight attitude from being working up at 2am. No customer service given at all. Just sign here and here's the key.No perks, benefits, how to or nothing given. Could never connect to wifi fi. And continental breakfast sucked. Stale muffins.
Business response:
We appreciate you taking the time to share your comments. Even though I am disappointed you were not give excellent customer service at our front desk, I am glad you enjoyed your stay and your check in was simple. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Clean floors and a great night's sleep We needed a place to stay close-ish to ORD. Very clean, comfortable room. Quiet. Loved the non-carpeted floors. Always feels cleaner to me. Would definitely stay here again.
Business response:
Thank you for taking the time to share your experience. I am pleased to see you found your room suitable to your needs. We would love to have another chance to provide you with a better experience the next time you're in town.
Nice economy hotel Nice economy hotel. Close to Metra station. Free breakfast is minimal.
Good Place Flew in for meeting.
Business trip
Better than expected Based on other reviews, I was a little nervous about the quality of this hotel. It turned out to be much nicer than I thought it would be. The room looked clean and like it was recently renovated. The bed was comfortable and so were the desk chairs and the reading chair. It was a little odd to have the TV on the dresser so that it blocked the mirror behind it. The towels were clean but looked a little worn and some were grungy. It would have been nice to have some basic kitchen items provided, since it's... read more
Business response:
Thank you for writing a review of your stay. I am so pleased to hear that you enjoyed your stay with us! I’m thrilled we were able to provide you with a home away from home experience! In regards to your other feedback, in an effort to guarantee proper sanitation of kitchen utensils and to allow our guests to customize their kitchen based on their needs, all kitchen utensils are available upon request from the front desk. This information should have been communicated at check-in and I apologize that we did not provide the i... read more
Adequate Adequate hotel, friendly service but run down looking room with laminate peeling. Basic cleaning and adequate comfort for the bed.
Business response:
Thank you for your recent review of your stay. I am sorry to hear that you did not like the condition of the hotel. We can assure you that I will review your complaint with the maintenance staff . Thank you again for bringing this to our attention. We hope you will give us a chance to make a better impression the next time you are in the area.
Frequently asked questions about Extended Stay America - Chicago - Itasca
How is Extended Stay America - Chicago - Itasca rated?
Extended Stay America - Chicago - Itasca has a 4.3 star rating with 1,299 reviews.
When is Extended Stay America - Chicago - Itasca open?
Extended Stay America - Chicago - Itasca is open now. It will close tomorrow at 12:00 a.m.