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Extended Stay America - Chicago - Itasca
- Hotels
- Itasca, IL
About this business
Extended Stay America Chicago Itasca is located at 1181 N Rohlwing Rd, Itasca, IL. This business specializes in Hotels & Motels.
Location details
1181 N. Rohlwing Rd., Itasca, IL, 60143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
home John does a great job.Makes you feel comfortable.
Business response:
Thank you so much for sharing your experience with us. I am glad to read that you were pleased with the service that our staff provided. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
extended stay They all make you feel at home type.Val does a great job.
warm Business
I will extend my stay here. This place was perfect for me
Business response:
Thank you for your wonderful review of our property. I am glad to read that you were pleased with your stay with us. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
2 star Hotel It was not as clean as I had hoped it should be, the staff is unorganized and my friend whom traveled with us was placed in a room that had not been cleaned yet. The area seemed nice surrounding the hotel but yet I saw many people in the hotel who looked homeless, which was scary! Yes the price is right but I'd pay a little more next time for something better!
Business response:
Thank you for providing us with details about your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your room was not as clean as it should have been and you did not feel comfortable with the other guests at the hotel. As this hotel’s manager, I can assure you that I have met with my housekeeping staff to ensure your experience is not repeated. I am also conducting re-training with my staff to ensure that we are adequately serving our guests. I do also regret to read that you... read more
Extended Stay America/Itasca The hallways and room smelled like stale cigarette smoke although it was listed as a non-smoking room.
Extended Stay The breakfast closed a half an hour before the website said it would and it is not in a convenient location for people who want to walk anywhere.
Business response:
Thank you for taking the time to write a review of your stay. It upsets me to hear that the breakfast closed earlier and that our location is not convenient for walking. I am sorry for your experience. In response to your feedback, I am talking to my staff to make sure they adhering to breakfast hours. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Frequently asked questions about Extended Stay America - Chicago - Itasca
How is Extended Stay America - Chicago - Itasca rated?
Extended Stay America - Chicago - Itasca has a 4.3 star rating with 1,299 reviews.
When is Extended Stay America - Chicago - Itasca open?
Extended Stay America - Chicago - Itasca is open now. It will close tomorrow at 12:00 a.m.