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Extended Stay America - Chicago - Itasca

4.3
  • Hotels
  • Itasca, IL

About this business

HospitalityHotels

Extended Stay America Chicago Itasca is located at 1181 N Rohlwing Rd, Itasca, IL. This business specializes in Hotels & Motels. 

Location details

1181 N. Rohlwing Rd., Itasca, IL, 60143, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,300 reviews
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Lonn's profile image
10 years ago

Always a go-to hotel Extended Stay America is my go-to place. The rooms are big, but not fancy, in fact kind of bare bones. They don't supply shampoo, but I bring my own anyway. And I don't mind no maid service if I'm there for a couple of nights. But every ESA I've been in, including this one, has been very clean, super nice who always willing to help you. And in this one, the room wasn't too hot or too cold. I could even open a window! There aren't a ton of restaurants nearby, at least one good one. I'd stay here again 

Business response:

I appreciate you taking the time to write a review of our hotel. I am glad that you enjoyed your clean, comfortable room during your visit with us. As well, it's great to hear that our staff members always provide you with great service. I will be sure to share your kind remarks with our team. Thank you for continuing to choose Extended Stay America. We look forward to hosting you again, should your travels bring you back to our area. 

sam's profile image
10 years ago

Good hotel for short stay It's a good hotel but need a little cleanliness on the walk ways. Girl in the reception who worked on 10/17 require a special thanks. 

Business response:

Sam - Thank you so much for sharing your experience with us. We appreciate you letting us know that the walkways were dirty. We are sorry for this issue, but are happy to read that we provided you with a good stay overall and a good reception. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. 

marmoor2's profile image
marmoor2 
10 years ago

Nice but hard to get service Hotel was clean, quiet and comfortable. But don't ask for more pillows or towels if you need them - they don't "think" they have any more. They also don't offer to look. She sounded like a 12 year old in the way she handled the call. They need to hire someone competent to run the front desk. 

Business response:

Thank you for taking the time to write a review of your stay. We are glad that you enjoyed your clean and quiet room; however, we are sorry to hear that you did not receive quality service during your stay. We will work with our staff to ensure we are always providing our guests with superior service. Thank you again for your feedback. We hope to see you again in the future. 

business traveler's profile image
business traveler 
10 years ago

just OK statyed for two nights, good location, they should likely have small amounts of dish soap complimentary (already in room) for convenienence, A/C smelled pretty bad at the outset 

Business response:

We appreciate you bringing your experience to our attention. Please know that we are sincerely sorry that your air conditioning had an unpleasant odor. To prevent this from happening again, we will have our maintenance engineer address the issue. We continually work to improve our hotel, so we really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience the next time you're in town. 

Muk's profile image
10 years ago

Itaska It was good 

Business response:

Thank you for taking the time to write a review of our hotel. We are so pleased to hear that you had a good experience with us. Thank you again for posting your review. We do hope that you will return to our hotel, or any of our other brand locations, in the future. 

Anonymous's profile image
Anonymous 
10 years ago

Nice cheap hotel All amenities are there. Laundry a bit expensive. Got a good very deal for the night. 

Business response:

I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know that you weren't pleased with the cost of our laundry facility. We are sorry for this issue, but are happy to read that we provided you with a good value overall. Your feedback on our laundry prices will be useful to us as we work to make improvements to our hotel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. 

delmer's profile image
delmer 
10 years ago

very enjoyable stay has very firm beds 

Edward Phipps's profile image
Edward Phipps 
10 years ago

Ratings I found out that a week must be purchased for room service I probably won't come back to this hotel because I usually get five days for business and the breakfast is meaningless it very clean though 

tee one's profile image
tee one 
10 years ago

AWESOME front desk the lady at the front desk was awesome she really helped me. Thanks Valerie... 

Frequently asked questions about Extended Stay America - Chicago - Itasca

How is Extended Stay America - Chicago - Itasca rated?

Extended Stay America - Chicago - Itasca has a 4.3 star rating with 1,300 reviews. 

When is Extended Stay America - Chicago - Itasca open?

Extended Stay America - Chicago - Itasca is open now. It will close tomorrow at 12:00 a.m.