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Extended Stay America Chicago Itasca is located at 1181 N Rohlwing Rd, Itasca, IL. This business specializes in Hotels & Motels.
1181 N. Rohlwing Rd., Itasca, IL, 60143, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Always a go-to hotel Extended Stay America is my go-to place. The rooms are big, but not fancy, in fact kind of bare bones. They don't supply shampoo, but I bring my own anyway. And I don't mind no maid service if I'm there for a couple of nights. But every ESA I've been in, including this one, has been very clean, super nice who always willing to help you. And in this one, the room wasn't too hot or too cold. I could even open a window! There aren't a ton of restaurants nearby, at least one good one. I'd stay here again
Business response:
I appreciate you taking the time to write a review of our hotel. I am glad that you enjoyed your clean, comfortable room during your visit with us. As well, it's great to hear that our staff members always provide you with great service. I will be sure to share your kind remarks with our team. Thank you for continuing to choose Extended Stay America. We look forward to hosting you again, should your travels bring you back to our area.
Good hotel for short stay It's a good hotel but need a little cleanliness on the walk ways. Girl in the reception who worked on 10/17 require a special thanks.
Business response:
Sam - Thank you so much for sharing your experience with us. We appreciate you letting us know that the walkways were dirty. We are sorry for this issue, but are happy to read that we provided you with a good stay overall and a good reception. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Nice but hard to get service Hotel was clean, quiet and comfortable. But don't ask for more pillows or towels if you need them - they don't "think" they have any more. They also don't offer to look. She sounded like a 12 year old in the way she handled the call. They need to hire someone competent to run the front desk.
Business response:
Thank you for taking the time to write a review of your stay. We are glad that you enjoyed your clean and quiet room; however, we are sorry to hear that you did not receive quality service during your stay. We will work with our staff to ensure we are always providing our guests with superior service. Thank you again for your feedback. We hope to see you again in the future.
just OK statyed for two nights, good location, they should likely have small amounts of dish soap complimentary (already in room) for convenienence, A/C smelled pretty bad at the outset
Business response:
We appreciate you bringing your experience to our attention. Please know that we are sincerely sorry that your air conditioning had an unpleasant odor. To prevent this from happening again, we will have our maintenance engineer address the issue. We continually work to improve our hotel, so we really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience the next time you're in town.
Itaska It was good
Business response:
Thank you for taking the time to write a review of our hotel. We are so pleased to hear that you had a good experience with us. Thank you again for posting your review. We do hope that you will return to our hotel, or any of our other brand locations, in the future.
Nice cheap hotel All amenities are there. Laundry a bit expensive. Got a good very deal for the night.
Business response:
I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know that you weren't pleased with the cost of our laundry facility. We are sorry for this issue, but are happy to read that we provided you with a good value overall. Your feedback on our laundry prices will be useful to us as we work to make improvements to our hotel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
very enjoyable stay has very firm beds
Ratings I found out that a week must be purchased for room service I probably won't come back to this hotel because I usually get five days for business and the breakfast is meaningless it very clean though
AWESOME front desk the lady at the front desk was awesome she really helped me. Thanks Valerie...
Extended Stay America - Chicago - Itasca has a 4.3 star rating with 1,300 reviews.
Extended Stay America - Chicago - Itasca is open now. It will close tomorrow at 12:00 a.m.