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Extended Stay America - Chicago - Lombard - Oak Brook
- Hotels
- Lombard, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2701 Technology Dr., Lombard, IL, 60148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great check in
the breakfast was only coffee and very simple snacks (cupcakes, coffee, and snack). I was disappointed.
Business response:
Dear Naeel, we are sorry our complimentary grab-and-go breakfast offerings did not meet your satisfaction. When we receive this type of valuable feedback, it is always shared with our Brand Leaders, so they have knowledge of our guests' desires regarding breakfast choices and assist them in determining new future offerings. Thank you for your feedback, and please consider staying with us again. Sincerely,Hotel Management
We were satisfied
Business response:
Dear Chenee, thank you for posting your feedback and sharing it with fellow travelers. It is nice to read that you thoroughly enjoyed the comforts of our suites. Your outstanding review of Extended Stay America made our day! We look forward to your return visit.Sincerely, Hotel Management
The staff seemed like none of them wanted to be there, and the room was is very bad shape.
Business response:
Dear Joe, thank you for being our guest. We are glad that, overall, your stay was pleasant. However, we are sorry for the inconvenience that you encountered. Please accept our apologies for our staff was not as responsive as they should have been in working to address your specific concerns. It is always our goal to follow up and resolve everything to your total satisfaction; therefore, we are disappointed this was not your experience. We appreciate your observations and concerns, and we have taken note of both. We hope you ... read more
I was told their would be a complimentary breakfast and i went down at like 7am and there was literally 4 mini muffins and coffee. "Grab n go" was super disappointing, no fruit, and coffee tasted old.
Business response:
Diana, thank you for staying with us. We are sorry our complimentary grab-and-go breakfast did not meet your expectations and any inconvenience you had. We hope you will consider giving us a second chance the next time you are in this city. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Lombard - Oak Brook
How is Extended Stay America - Chicago - Lombard - Oak Brook rated?
Extended Stay America - Chicago - Lombard - Oak Brook has a 4.3 star rating with 1,065 reviews.
When is Extended Stay America - Chicago - Lombard - Oak Brook open?
Extended Stay America - Chicago - Lombard - Oak Brook is open now. It will close tomorrow at 12:00 a.m.