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Extended Stay America - Chicago - Lombard - Oak Brook

2.9
  • Hotels
  • Lombard, IL

About this business

HospitalityHotels

Location details

2701 Technology Dr., Lombard, IL, 60148, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.92,094 reviews
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Aaron's profile image
Aaron 
a year ago

Short staffing 

Business response:

Dear Aaron, Thank you for your feedback. At Extended Stay America, we strive to provide excellent service, even during challenging times. Your understanding is appreciated, and we are continuously working to improve. We hope to welcome you back for an even better experience.Sincerely,Hotel Management 

Latasha-clyde-contoria-cl's profile image
Latasha-clyde-contoria-cl 
a year ago
frances's profile image
frances 
a year ago

Average Average cheap hotel. 

Business response:

Dear Frances, Thank you for your feedback. We regret that your stay did not fully meet your expectations. We aim to provide comfortable and quality accommodations at an affordable rate. Your comments will help us identify areas for improvement. We hope to have the opportunity to serve you better in the future.Sincerely,Hotel Management 

Terrell's profile image
Terrell 
a year ago
Detrice's profile image
Detrice 
a year ago
SERGIO's profile image
SERGIO 
a year ago

Content Was comfortable. People at front desk were knowledgeable of the area. 

Imogene's profile image
Imogene 
a year ago
Akilah's profile image
Akilah 
a year ago
Susan's profile image
Susan 
a year ago

Front desk staff, mainly DENISE, was extremely unpleasant to speak to upon arrival and throughout our stay. The room window was open & had bugs flying around. The A/C was not on, dusty lamps & chairs, the fridge was completely off... so I had to go out and buy my own cleaning supplies to clean the room & bathroom myself. This is what I get for looking for an affordable place to stay 

Business response:

Dear Susan, Please accept our apologies for your disappointing stay with us. We always aim to provide every guest with the excellent experience expected of us. However, we are genuinely sorry to learn that this was not your case, and we understand your frustration regarding the issues you described. We will address these concerns with the appropriate individuals to see what went wrong and avoid such inconvenience. We hope you will give us another opportunity so we can leave you with a much better impression on your next visi... read more

Frequently asked questions about Extended Stay America - Chicago - Lombard - Oak Brook

How is Extended Stay America - Chicago - Lombard - Oak Brook rated?

Extended Stay America - Chicago - Lombard - Oak Brook has a 2.9 star rating with 2,094 reviews. 

When is Extended Stay America - Chicago - Lombard - Oak Brook open?

Extended Stay America - Chicago - Lombard - Oak Brook is open now. It will close tomorrow at 12:00 a.m.