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Extended Stay America - Chicago - Lombard - Oak Brook
- Hotels
- Lombard, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2701 Technology Dr., Lombard, IL, 60148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was ok accept the Wi-Fi was out.
Business response:
Dear Renita, Thank you for staying with us at our Extended Stay America. We are delighted your stay was enjoyable; however, we apologize for the slow internet connectivity in your room. Our service provider has been made aware of the issue, and we thank you for bringing this to our attention. It was a pleasure hosting your visit, and we hope to see you again.Sincerely,Hotel Management
Carpet in my room needs to be cleaned
Hospitality I wish they would clean the room more along with changing the sheets
Business response:
Dear Linda, Thank you for choosing Extended Stay America for your recent visit to the city. We are thrilled you had a good time here. However, we are sorry for the housekeeping issues that you encountered. Your comments are shared with the team for improvement. It is our pleasure hosting you and would love to be your hotel of choice whenever you are in the area.Sincerely,Hotel Management
The hotel smelled like weed, the internet was weak and unreliable. There was no kitchen items and I called the front desk and they gave an attitude like I was bothering them and she said I'll see what I have. She never called back and I went back there and she said I she had nothing so we had to go to Walmart and buy our own kitchen items. The fire alarm went of at 1:00am due to someone smoking in their room and there was no staff presence when the police and fire department showed up. It was a horrible experience from begin... read more
Business response:
Dear Rex, It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is unacceptable by our standards. We will take the proper action as we are committed to providing every guest with a wonderful experience. Thank you again for your candid feedback, as this helps us to improve the experience for future guests. We truly appreciate your feedback.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Lombard - Oak Brook
How is Extended Stay America - Chicago - Lombard - Oak Brook rated?
Extended Stay America - Chicago - Lombard - Oak Brook has a 4.3 star rating with 1,065 reviews.
When is Extended Stay America - Chicago - Lombard - Oak Brook open?
Extended Stay America - Chicago - Lombard - Oak Brook is open now. It will close tomorrow at 12:00 a.m.