This profile has been claimed by the business owner or representative.
Extended Stay America - Chicago - Lombard - Oak Brook
- Hotels
- Lombard, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2701 Technology Dr., Lombard, IL, 60148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
True To You The cleaning people need to clean the top of the refrigerator it was so nasty. The tub was nasty and the shelve were the toilet tissue sit was nasty as well.
Business response:
Veronica, thank you for your review of your recent stay. From your ratings, it seems you had an overall satisfactory stay. However, we are sorry for the cleanliness issues you encountered in your suite. Your feedback will be shared with the housekeeping team for review and action. We value your comments and hope to see you again soon on your next visit this way. Sincerely, Hotel Management
Business response:
Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize if we fell short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are thrilled to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
I liked that it had a full fridge and stove. I did not like that the room wasn't properly cleaned from the guest before me... there was food left under the bed, there were stains on the bed skirt that looked like semen and the toilet had stains like someone had just used it... Gross!
Business response:
Thank you for taking the time to review your visit to our hotel. We are truly sorry your room was not in the spotless condition it should have been when you arrived. Our staff is committed to providing fresh, clean accommodations for all of our guests, and we are sorry this was not the case for you. We are already taking steps to ensure oversights such as this do not happen again. We hope you will consider giving us a second chance the next time you are in our area. Sincerely, Hotel Management
Business response:
Eliberto, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
The staff was amazing. I was checked-in for a week, but on the 5th day, I ended up being admitted to a hospital where I stayed for over 2weeks. But all that time, nobody touched my things. They just left the room as it is. When I got home, I went back for my stuff and found everything with the cash I left there in the room. Thank you Extended Stay America - Chicago/ Lombard.
Business response:
Luis, thank you for taking the time to review your recent stay and for appreciating our dedicated staff. We are sorry to hear about your hospital visit, and we hope you are doing fine now. Our associates will be happy to hear your kind words, so thank you once again for recognizing them in your review. We hope to see you again soon. Sincerely, Hotel Management
Very clean and wonderful renovations are beginning!
Business response:
Dear ChicagoStay20, thank you for staying with us at Extended Stay America and for letting us know how much you enjoyed your visit. We would love for you to come back and see the final results and enjoy our transformed accommodations. Sincerely, Hotel Management
Friendly staff, everyone has wonderful hospitality!
Business response:
Thank you for staying at the Extended Stay America and for writing about your wonderful experience. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. It was a pleasure hosting you and we hope to do so again the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Lombard - Oak Brook
How is Extended Stay America - Chicago - Lombard - Oak Brook rated?
Extended Stay America - Chicago - Lombard - Oak Brook has a 4.3 star rating with 1,065 reviews.
When is Extended Stay America - Chicago - Lombard - Oak Brook open?
Extended Stay America - Chicago - Lombard - Oak Brook is open now. It will close tomorrow at 12:00 a.m.