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Extended Stay America - Chicago - Midway
- Hotels
- Bedford Park, IL
About this business
Location details
7524 State Rd., Bedford Park, IL, 60638, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Highly Recommend Great customer service, cleanliness, near the airport.
Business response:
Thank you for the glowing review of Extended Stay America and for recommending us to future travelers. It is our pleasure to know you liked our well-kept property as well as our proximity to the airport. We are also pleased you were impressed by the service provided by our courteous associates. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Kinda smoky non-smoking room Someone had smoked out the room even though it was a non-smoking room...smelled like cigarettes.
Business response:
Ricky, thank you for the review and for sharing your experience. We were glad to read that overall you had a wonderful stay. We adhere to a strict 'no smoking' policy and enforce it with a cleaning fee when we find evidence of smoking in a guest room. We appreciate you bringing this issue to our attention and apologize for the inconvenience this caused. We appreciate your feedback and hope to have the opportunity to welcome you back to Extended Stay America. Sincerely, Hotel Management
I love the hotel stay I would definitely recommend it to others when I first checked in the greetings staff was a little snippy and rude but other than that I had a good stay and it was clean
Rick hard The only problems are the mattress was rock hard. So you need to ask to "borrow" things for the fully equipped kitchen. Its a non smoking hotel but there was a huge weed smell. The room itself was pretty good
Business response:
Jason, thank you for selecting our hotel and being our guest. We are glad you liked your suite and had a pleasant stay. However, we regret the issues you experienced. We will utilize your comment regarding the smoke smell to enforce our no-smoking policy more effectively. Thank you again for your feedback, and we hope to serve you again. Sincerely, Hotel Management
Felt like home The service was amazing and the staff is so sweet and very nice to you. The room felt like an actual studio home and was lovely. I was able to choose what floor and room I wanted to stay in which was so new to me, but was great. They actually have utensils and dishes there with other stuff you may need for cooking, so that was a huge plus for me since I love to cook. My overall experience was just fantastic and I would definitley keep coming here. I thank all of the staff for making the whole stay comfortable,... read more
I loved this hotel and will stay here again the hotel room was very clean. Was surprised with the refrigerator and stove in the room were I can cook my own food.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon. Sincerely, Hotel Management
Very disappointing customer service was terrible
Business response:
Terrence, thank you for sharing your feedback. We apologize for the disappointment you had with our service. We also regret not meeting your expectations. Everything we do is aimed at providing you with an excellent hotel experience. We hope to have the chance to prove it to you on a future stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Midway
How is Extended Stay America - Chicago - Midway rated?
Extended Stay America - Chicago - Midway has a 3.3 star rating with 3,163 reviews.
When is Extended Stay America - Chicago - Midway open?
Extended Stay America - Chicago - Midway is open now. It will close tomorrow at 12:00 a.m.