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Extended Stay America - Chicago - Midway
- Hotels
- Bedford Park, IL
About this business
Location details
7524 State Rd., Bedford Park, IL, 60638, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needs cleaning Lady in the front desk was nice booked us on a last minute arrival. The room needs a deep cleaning.
Property could use some sprucing up.
Business response:
Tracey, thank you for evaluating your stay with us. We are happy you had an overall good stay with us. We are always striving to improve our guest experience; therefore, we appreciate your valuable comments about the condition of our hotel. It was our pleasure to host your visit, and we hope to have the opportunity to welcome you back on your next visit to this area. Sincerely, Hotel Management
The stagg was nice. I jist felt like the propety was dated. You could tell there had been smoking or something in the room cause it smelled old. The smoke dector had oks tissue or paper aroind it.
Business response:
Tanika, thank you for being specific in your evaluation of our hotel. We are sorry for the disappointing stay and for the issues with the smoke detector in your accommodations. We have our engineering team doing a full inspection of all our rooms as a precaution, and we have relayed your comments to them. We have also taken note of your additional comments and will share them appropriately. We hope you give us another chance to prove that we have changed and take your comments seriously. Sincerely, Hotel Management
This was a great place to stay for even just a couple nights. The room was clean, had a full kitchen (cooktop but no oven), very spacious, and the staff were friendly and helpful. The area seemed safe. The breakfast was scant, but they said they had supply chain problems, so it was coffee, oatmeal, and granola bars. Vending machines had a great selection for a hotel: all popular sodas, decent frozen foods (Hot Pockets, Michelina’s Frozen Dinners, etc), and lots of candy. The vending prices were VERY fair and credit cards wer... read more
Business response:
Michael, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
La limpieza necesita que se limpie todo como que no limpia del todo bien, solo unas partes.
Business response:
Thank you for choosing to stay at Extended Stay America during your visit to Chicago. It's nice to know from your rating that your trip with us was overall enjoyable. We appreciate your feedback and hope you will come and see us again soon. Sincerely, Hotel Management
The employees (two men) that greeted me and checked me in were friendly and explained things well.
Business response:
Thank you for the glowing review of Extended Stay America. It's a pleasure to know you had a wonderful stay with us and were impressed by the service provided by our courteous front desk staff. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Hispanic lady at the front desk (RUDE) Started off a wonderful stay, the next this Hispanic lady was at the front and was rude, didn't want to answer any questions, gave attitude, think she don't black people because I here before she lady give attitude on simple questions she suppose to answer... maybe she the reason your check in are low!!! HINT HINT!! MANAGEMENT TEAM!!!
Business response:
Chris, thank you for selecting our hotel and being our guest. While we are glad to see your overall rating and know that you liked most aspects of your stay, we are sorry to read about your interaction with one of our associates. Extended Stay America stands firmly on inclusion, regardless of race, religion, or gender, so we appreciate your feedback. It has been shared with our team for evaluation. Thank you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Midway
How is Extended Stay America - Chicago - Midway rated?
Extended Stay America - Chicago - Midway has a 3.3 star rating with 3,163 reviews.
When is Extended Stay America - Chicago - Midway open?
Extended Stay America - Chicago - Midway is open now. It will close tomorrow at 12:00 a.m.