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Extended Stay America - Chicago - O'Hare - Allstate Arena
- Hotels
- Des Plaines, IL
About this business
Location details
1207 East Touhy Avenue, Des Plaines, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean
Business response:
Dear Izzat, We are delighted you found Extended Stay America clean during your stay! Maintaining a clean and comfortable environment for our guests is our top priority. We appreciate your feedback and look forward to welcoming you back for another pleasant stay in the future.Sincerely,Hotel Management
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Clean rooms, quiet, friendly staff.
Nice
Business response:
Dear Anna, We are thrilled to see that you had an excellent experience with us at Extended Stay America. We loved having you as our guest, and we hope to welcome you again soon for another seamless visit. Sincerely,Hotel Management
Overall enjoyed my stay. Some things like customer service was kind of bad, just front desk was a bit rude. Parking is easy which makes things less complicated when traveling. But cleanness is okay, bathrooms could use updating but only hotel that did not have reviews about having bed bugs which was such a relief. Even hotels that were 4-5 stars had reviews about bed bugs and unknown substances on the sheets. This one did not!!!
Business response:
Dear Mineh, We are glad you enjoyed your stay at Extended Stay America! We appreciate your feedback and apologize for any lapses in customer service. Your comfort is important to us, and we are delighted that parking was convenient for you. Rest assured, we prioritize cleanliness and regularly maintain our rooms to ensure a pleasant stay. We look forward to welcoming you back soon!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - O'Hare - Allstate Arena
How is Extended Stay America - Chicago - O'Hare - Allstate Arena rated?
Extended Stay America - Chicago - O'Hare - Allstate Arena has a 4.3 star rating with 1,884 reviews.
When is Extended Stay America - Chicago - O'Hare - Allstate Arena open?
Extended Stay America - Chicago - O'Hare - Allstate Arena is open now. It will close tomorrow at 12:00 a.m.