Extended Stay America - Chicago - Romeoville - Bollingbrook

Jacquez 

on Expedia

13 years ago

great service.... I loved the room. I had made the reservation late and when I got to the hotel the lobby was closed, so I called the hotel. The cleaning lady was nice and let me in (it was about 15 degrees)... When I gained entrance I told her the situation and even though she did not have access to a computer she was still able to check me in. I don't remember her name but she was EXTREMELY nice and provided excellent customer service. I could have went to 15 other hotels but she made me happy that I chose extended stay. E... read more

James 

on Expedia

13 years ago

its indoors and its dry, about that good I just needed a place to sleep. Nothing fancy, I'm just in town for the night, so i didnt book the Hyatt Regency. Reservations were ez, price was ok, ez access of the highway. Nice dark soundproofing curtains blocked out the streetlight and most of the road noise. I liked the little courtesy bag they gave me. Prolly my only complaint was the hallway carpet. It looked pretty disgusting, worse than dirty. I realize that many people "live" here and I can overlook most of that. Its not a ... read more

robert 

on Expedia

13 years ago

Extended Stay Romeoville, Illinois Overall good stay safe nieghborhood close to highway close to restaurants and price was right for surrounding area 

Joyce 

on Expedia

13 years ago

Extended Stay America - Romeoville, IL I was very happy with the motel. The young lady on duty when I arrived was very helpful. I was injured the day before, and she carried my bags to my room for me, then called me a couple of times to check on me. Very wonderful service from her. The room was very clean. I was extremely happy with the service and the room. 

ace88 

on Expedia

13 years ago

lucky find! Safe,friendly,clean and comfortable.No ice machine or hairdryer,so plan to bring your own!3 restaurants within close walking distance 

Donald 

on Expedia

13 years ago

Change of room After we complained that we could NOT be in a smoking room, the front desk clerk found us a room...considering we reserved a "NON-smoking" room in the first place. Following the change of room, we were fine and it worked out pleasantly. As far as recommending your hotel, that would questionable due to the front desk! 

Anonymous 

on Expedia

13 years ago

Keep looking... I chose this hotel even though some of the reviews were not good. I needed a room with a kitchen and this listed a "full kitchen". I needed an oven but the room only had two stove top burners on the counter top, not what I expected and not what I needed. Aside from that the room was not clean, the bathroom had been used and not cleaned prior to my arrival, open used soap, used hand towel on the vanity and used wash cloth over the curtain rod. I found a dead cockroach on the floor the next morning. I basically... read more

Anonymous 

on Expedia

13 years ago

great staff! great hotel and staff! 

Darrell 

on Expedia

14 years ago

Mr Hotels.com promised a nonsmoking roon. When I got to Extended Stay Hotel at check in I was told all they had available was a smoking room. It reacked of the smell of smoke. Glad I was only staying one night.