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Extended Stay America - Chicago - Romeoville - Bollingbrook
- Hotels
- Romeoville, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1225 Lakeview Dr., Romeoville, IL, 60446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Family Reunion Perfect Location for our family Reunion. We did wait about 45 minutes to check in to our room, very busy and only 1 employee at the desk. It was 2:00 on a Saturday
hotter than hades air conditioner did not cool the room, clerk offered me another room, so I packed up everything (which was difficult considering I had shoulder and hand surgery less than a week before my stay) but the air conditioner never cooled that room either. I checked in sometime around 11:00 and had to attend a funeral in the morning.However, because of the move and uncomfortable heat conditions I was unable to fall asleep till around 3:00. Which made my day even more difficult to bare. My husband travels for busine... read more
Business response:
Nancy - Thank you for the feedback about your stay at our hotel. The situation you described regarding the air conditioning units not working properly is truly regrettable. We are very sorry for your experience. I can assure you that I have had the maintenance staff check all units to ensure your experience is not repeated. I am grateful for the feedback you provided so we are able to continually improve our hotel. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better ex... read more
Adequate Housing I required a place that would accommodate me and my son while in Chicago for a graduation ceremony. It was very accommodating; however the carpet smelled and it was an older room than I am used to, but for the most part very clean in nature and fitted our needs for the evening. Great price on the room at the last minute!
Business response:
Thank you for the feedback about your stay at our hotel. I am happy to read your remarks about the cleanliness throughout our hotel and the fully equipped kitchen in your room being a perfect fit for your stay. However, I am very sorry that your room had a musty smell due to the carpet. To uphold our company's high standards, we will be shampooing our guest room carpets more frequently, moving forward. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope we have the opportunity... read more
Last minute trip Great location - near a gas station with mini market and Cracker Barrel. The room was clean with a good internet connection. The kitchen could have used some paper towels or napkins. The front desk guy was friendly and very helpful when I needed coins for the tollway.
Decent Nothing special, but a decent place to stay... Some Towels and blanket had stains but overall decently clean.
Traveling for work, Kitchenette was nice! I recently stayed for several days, the staff was extremely helpful and nice. I had forgotten shampoo and a hair dryer and was able to obtain them from the front desk. Breakfast was snack bars they had set out or instant oatmeal. The room itself was comfortable, clean, and the pillows fantastic! The kitchenette was very nice since I was staying for several days with a full size fridge and a stove I could cook on if I had wanted to. I'll be staying there again when I come into town to... read more
Business response:
Dana - It is so rewarding to read that you had a pleasurable and comfortable stay with us. Thank you for your comments. I'm so pleased to hear that you enjoyed your room from top to bottom. I'm also happy to hear the kitchenette met you needs perfectly. I am sorry that there was an issue with the water line, but am glad that we provided you with quick service from our maintenance staff to resolve the issue while you were at work. The staff and I would love to provide you with another comfortable stay in the future.
nice to have mini kitchen in room clean, nice mini kitchen in room; ok for week stay or so if business stays; no pool or hot tub for 'fun/ vacation type' stays
Business response:
Sara - I appreciate you taking the time to write a review of our hotel. I'm glad that you enjoyed your fully equipped kitchen and your clean room during your stay with us. Still, I apologize that our grab-and-go breakfast did not meet your expectations. Your comments will be useful as we continue to improve our breakfast offering. Thank you again for your feedback. We hope to see you again, should your travels bring you back to our area.
Clean...everything n working order. lots of towels....big fridge.I like these hotels.
Business response:
Ginger - Thank you so much for sharing your experience with us. I am glad to read that you were pleased with your room, especially the kitchen with full size refrigerator. I am also happy to hear everything was clean and in working order. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Nice hotel close to where I needed to go. Very nice and hotel staff very friendly. Room was very clean.
Business response:
Cathy - Thank you for taking the time to write a review of your stay. I am happy to hear that you enjoyed your time at our hotel and the service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future!
Frequently asked questions about Extended Stay America - Chicago - Romeoville - Bollingbrook
How is Extended Stay America - Chicago - Romeoville - Bollingbrook rated?
Extended Stay America - Chicago - Romeoville - Bollingbrook has a 4.3 star rating with 814 reviews.
When is Extended Stay America - Chicago - Romeoville - Bollingbrook open?
Extended Stay America - Chicago - Romeoville - Bollingbrook is open now. It will close tomorrow at 12:00 a.m.