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Extended Stay America - Chicago - Schaumburg - I-90
- Hotels
- Schaumburg, IL
About this business
Location details
2000 N. Roselle Rd., Schaumburg, IL, 60195, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Dear Olu, Thank you for taking the time to write this review. We are so thrilled that you enjoyed your experience enough to leave a perfect score! We look forward to welcoming you back soon. Sincerely, Hotel Management
Staff was friendly
Business response:
Dear Stacy, Thank you for your kind words about our staff! We are delighted to hear that their friendliness positively impacted your stay at Extended Stay America. We look forward to welcoming you back soon.Sincerely,Hotel Management
Staff was suoer friendly and made me feel safe
Business response:
Dear Stacy, Thank you for taking the time to write this review. We are delighted to hear that our staff provided you with such a positive experience as we always strive to deliver the best service possible. We look forward to welcoming you back soon. Sincerely, Hotel Management
Freindly staff
Business response:
Hello Roy, Thank you for providing feedback on your stay. We are so pleased to see that you enjoyed your stay and our friendly staff! We greatly look forward to welcoming you back in the future. - Extended Stay America Suites Chicago Schaumburg I90
First time experience! Came for business, the woman at the front desk actually had personal company and rushed through to check me in. This hotel has a smell, they do have kitchens in the rooms which is nice but causes the hotel to smell from everyone cooking. Weed smell in the elevator. Lots of activity outside, police were outside in the back and the rooms were not the greatest. Furniture is old and needs to replace. You get what you pay for I guess. I never really review hotels but I feel this hotel is over priced and is ... read more
Business response:
Hello Anonymous, we're truly sorry to hear about the numerous issues you encountered during your stay with us. It's disheartening to learn that we failed to meet your expectations in several areas, including customer service, cleanliness, and the condition of our facilities. We sincerely apologize for any inconvenience or discomfort caused by the shortcomings you experienced. Your feedback is incredibly valuable to us, and we will take immediate action to address these concerns and make necessary improvements. We hope to hav... read more
Business response:
Hello Ahsan, Thank you for providing feedback on your stay. We are so pleased to see that you enjoyed your stay enough to warrant a perfect score! We greatly look forward to welcoming you back in the future. - Extended Stay America Suites Chicago Schaumburg I90
Business response:
Hello Nicolas, Thank you for providing feedback on your stay. We see, based on your score, that some parts of your experience were not to the standards we like to set. We truly apologize for any inconvenience caused during your stay. We greatly hope to have the opportunity to host you properly in the future. - Extended Stay America Suites Chicago Schaumburg I90
This was a pleasant stay due to people like Ms Amy and Mr Syed whom we met at the front desk. It was clean, quiet and just the ideal place for us to shrug off our jet lag after a 14 hour flight.
Business response:
Hello Saad, Thank you for providing feedback on your stay. We are so pleased to see that you enjoyed your stay and had such a positive interaction with Amy and Syed! We take great pride in our guest service and always appreciate when it is recognized. We will be sure to pass your kudos along to the team. We greatly look forward to welcoming you back in the future. - Extended Stay America Suites Chicago Schaumburg I90
Business response:
Hello Thelma, Thank you for providing feedback on your stay. We are so pleased to see that you enjoyed your stay enough to warrant a perfect score! We greatly look forward to welcoming you back in the future. - Extended Stay America Suites Chicago Schaumburg I90
Frequently asked questions about Extended Stay America - Chicago - Schaumburg - I-90
How is Extended Stay America - Chicago - Schaumburg - I-90 rated?
Extended Stay America - Chicago - Schaumburg - I-90 has a 3 star rating with 2,267 reviews.
When is Extended Stay America - Chicago - Schaumburg - I-90 open?
Extended Stay America - Chicago - Schaumburg - I-90 is open now. It will close tomorrow at 12:00 a.m.