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Extended Stay America - Chicago - Schaumburg - I-90
- Hotels
- Schaumburg, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2000 N. Roselle Rd., Schaumburg, IL, 60195, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I made a mistake I should never have reserved a room at an extended stay facility. I only stayed one night each way that I passed through the area. For what it is, it i probably okay. For a one night stay....not so much. I made the mistake.
Business response:
Alice, thank you for choosing us. It feels good to know you had a pleasant stay with us that our offerings were to your satisfaction. Thank you for being our guest, and we hope to have a chance of hosting you on a future date. Sincerely, Hotel Management
Business response:
Anne-Marie, we appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management
The Extended Stay Special shout out to Becky at the front desk. When I lost my diamond she took the time to search with me through the vacuum bag. Awesome above and beyond customer service
Business response:
Denise, thanks for the 4-star review of Extended Stay America. We are delighted to know you had a relaxing stay with us and the service provided by our staff was above and beyond your expectations. Our team has appreciated you for highlighting their efforts. Thank you once more for the kind comments, and we look forward to serving you at your second home. Sincerely, Hotel Management
Not so great. This property needs some upkeep. Odors of pet urine in the lobby. The doors and walls in the room were dirty. I travel with Lysol wipes, thankfully!!
Business response:
Jennifer, thank you for sharing your feedback. We sincerely apologize for the odor and cleanliness issues you encountered here. We are very concerned about your experience and have immediately brought this to the attention of our housekeeping department. Please be assured that remedial steps are underway to ensure these problems don’t happen again. Counting on your kind generosity to accept our apology, we hope you and your family will consider returning to our hotel on your next visit to this area. Sincerely, Hotel Managem... read more
The hotel served the purpose of our trip, just an overnight stay while we were passing through Illinois. Check-in was painless. There is a strange/unpleasant smell throughout the hotel. The rooms themselves are a bit outdated and the fitted sheets seemed to not fit the beds - they came off entirely through the night as we were sleeping. The complimentary breakfast could also use some work. But for the price of $83/night we pretty much got what we were expecting.
Business response:
Thank you for your review. We are glad you had an overall pleasant time here and that you liked our affordable rates. That being said, we are sorry for not meeting your expectations with our facilities. We value your feedback as it will help us improve moving forward. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Good
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Nice & Comfortable We were in for family visit which included trips to Wrigley Field. Was able to check in early allowing us to get unpacked and rested before the ball game. Having a full sized refrigerator was great for all the food we purchased but I was surprised that the kitchenette was not stocked with coffee pot, utensils, dishes, etc. There was a card saying to request though. Hotel was pretty quiet and room was clean and comfortable. Not much in way of 'breakfast' except coffee and grab & go foods. Mgr. Jim was very ... read more
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from Jim. We will share your compliments. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Very large room. A outstanding value for the price i paid.
Business response:
David, it was a pleasure to have as our guest at Extended Stay America. We are delighted to read you were impressed with the spaciousness of your room and you found us to be a good value. Reviews such as yours mean a lot! Thanks again, and we look forward to welcoming you back. Sincerely, Hotel Management
OKAY HOTEL - WALLS ARE THIN - nice kitchen and it's close to the beach.
Business response:
We appreciate you taking the time to write a review about your stay with us. It's nice to read you enjoyed our fully equipped kitchen and that our location was perfect for your needs. However, we are sorry for any inconvenience you had during your stay. We hope to see you again soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Schaumburg - I-90
How is Extended Stay America - Chicago - Schaumburg - I-90 rated?
Extended Stay America - Chicago - Schaumburg - I-90 has a 4.2 star rating with 1,089 reviews.
When is Extended Stay America - Chicago - Schaumburg - I-90 open?
Extended Stay America - Chicago - Schaumburg - I-90 is open now. It will close tomorrow at 12:00 a.m.