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Extended Stay America - Chicago - Schaumburg - I-90
- Hotels
- Schaumburg, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2000 N. Roselle Rd., Schaumburg, IL, 60195, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was clean and comfortable. Bed were comfortable to sleep in and easy accessible room.
Business response:
Jane, thank you for choosing the Extended Stay America. We are delighted to know how much you loved your guest room! We want your stay with us to feel at home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon Sincerely, Hotel Management
no toiletries in bathroom no ice or ice trays in fridge/freezer nor ice maker anywhere in the facility found someone's hair on pillow no coffee maker in room lame breakfast Coffee at concierge was excellent, though and most of the staff very kind and helpful
Business response:
Thank you for taking the time to review our hotel. We are sorry for the cleanliness issues you faced in your room. Your comments will be shared with our housekeeping team, and we will be more diligent moving forward. Also, we do not have ice machines on our property because we have fully equipped kitchens with a full-size refrigerator which includes ice trays for your convenience. Thanks again for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
Hot and uncomfortable when we walked in the room it was hot. we adjusted the air and it didn't help. we called the front desk and the came and "fixed" the unit. At 1:00 A.M we were tossing and turning but we figured they would do the same thing again so we said forget it, we just will never go back to an extended stay again
Business response:
Thank you for the comment. We are sorry your stay was interrupted by maintenance issues with your room. We have gotten with our Maintenance Team and we are working on the problem. We appreciate you letting us know and we hope you will choose us again in the future for an improved experience. Sincerely, Hotel Management
Business response:
Nicole, we are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
Nice but.... It was nice. Bathtubs are too small
Business response:
Apryl, thank you for taking the time to share your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for a great stay. Your business is appreciated, and we hope you will come back to Extended Stay America again soon. Sincerely, Hotel Management
Good value Clean, comfortable room in good location and good price.
Business response:
John, we appreciate you choosing to stay at Extended Stay America. It's great to know you had an enjoyable stay and you found us to be a good value. Thanks for allowing us to be of service, and we look forward to your next visit. Sincerely, Hotel Management
Decent enough A little odd very late at night, sort of a local hotel.
Business response:
William, thank you for being our guest at Extended Stay America. We’re happy to know overall you had a pleasant experience, and we hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your perfect rating and hope to see you again soon. Sincerely, Hotel Management
We booked smoke free room. But room was all smelling with smoking. With young kids, it was not so well..
Business response:
Thanks for taking the time to review our hotel. We apologize that your non-smoking room had a smoke odor. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. Also, our front desk is staffed 24 hours a day so we would have been happy to move you to another room if you had alerted us. We appreciate your business and hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Schaumburg - I-90
How is Extended Stay America - Chicago - Schaumburg - I-90 rated?
Extended Stay America - Chicago - Schaumburg - I-90 has a 4.2 star rating with 1,089 reviews.
When is Extended Stay America - Chicago - Schaumburg - I-90 open?
Extended Stay America - Chicago - Schaumburg - I-90 is open now. It will close tomorrow at 12:00 a.m.