Extended Stay America - Chicago - Schaumburg - I-90

julie 

on Expedia

2 months ago

Handicapped ppl stay away! Handicap ppl should NOT stay here! Small luggage cart, no automatic doors, had to show two ids IT HAS NEVER BEEN NECESSARY TO SHOW BOTH OCCUPANTS IDS! No ice , called for batteries for remote they said go get it at lobby..remember we are handicapped! No walkin shower. The hotel smells like Marijuana and it is pretty beat up room So the bed was uncomfortable. Plastic sheet cover for mattress old beat up pillows . No counter on the bathroom sink! Oh the cherry on top of cake staff wss rude had to sig... read more

Jennifer 

on Expedia

2 months ago

We had two rooms (114, 136), both in similar states of disrepair. Pros: The staff was very friendly. The room and rest of the property was clean. Cons: Much is falling apart, some might be considered unsafe (exposed wiring), and the repairs they are making seem subpar and incredibly cheap. It seems they have replaced the mattresses with camp pads and covered each in thick plastic. Sleeping was very uncomfortable. No utensils available in the room, they have to be requested. Shower rods falling off and the faucet wasn't even ... read more

Trinity 

on Expedia

2 months ago

Property was nasty dirty stinky the bed was terrible and the furniture was so outdated it gave dirty 

Kimberly 

on Expedia

2 months ago

Room was filthy, nothing in room for the small kitchen no blankets and when I requested from front desk they only had one for a 2 bed room. They charged a $50 incidental fee and did not return it. Booked for 2 days left on one and went elsewhere disgusting is an understatement. 

Jose Ramon 

on Expedia

2 months ago

The room decor, electronics and lighting need updating. However, the staff were quite friendly and attentive. 

Victoria 

on Expedia

2 months ago

I've always had a good experience at other Extended Stay suites but this location was a nightmare. We were only there for one night, thankfully. If it was longer, I would have cut my losses and found a different hotel. It was: -shabby -no mention of breakfast or where to go for it either by check-in desk clerk or on the room key folder where it IS at least mentioned (though advertised on the website and Expedia's description) -beds looked/felt like rollaway beds, mattress hard, wrapped in plastic -only a sheet, thin blanket,... read more

Zachary 

on Expedia

2 months ago

Not my fave. Didn’t really look like the pics and they’re in the middle of a remodel. Looks like a hotel I’d be murdered in. 

Jessica 

on Expedia

2 months ago

Older property, not well maintained. Seemed to be more than an extended stay, more of a residential place. Would avoid in the future. 

Cynthia 

on Expedia

3 months ago

Good for one night. Staff were not very friendly or helpful. Sketchy area.