This profile has been claimed by the business owner or representative.
Extended Stay America - Chicago - Skokie
- Hotels
- Skokie, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5211 Old Orchard Rd., Skokie, IL, 60077, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was nice place to be around For the 2 night we stayed it was good and calm, we recommend this place for having a helpful and friendly staff.
Business response:
Dear M, Thank you for choosing Extended Stay America and sharing your review. We love to read that you rested well in our comfortable accommodations and our service met your expectations. Thank you for recommending us to fellow online travelers, and we hope you will make us your home the next time you are in this area.Sincerely,Hotel Management
Awesome First night was great, we decided to stay a second night before out flight it was just perfect.
Good for one night but no more. The staff was very nice. We were so glad it had a refrigerator/ freezer because we had gone to the grocery store and had lots to put away. The hotel was pretty run down, the room had an odor, the floor was sticky in the kitchen.
Business response:
Dear Vicki, We greatly appreciate your kind words about our staff and are pleased to hear that the amenities, such as the refrigerator/freezer, met your needs. However, we are genuinely sorry to learn about the concerns you encountered during your stay, including the condition of the room and any associated odors. Providing a comfortable and clean environment is our priority, and we regret falling short of your expectations in this regard. Please know that we take your feedback seriously and will promptly address these issue... read more
Nice place to stay.
Business response:
Dear Bianca, We're thrilled to hear you enjoyed your stay at Extended Stay America! Your satisfaction is our priority, and we are delighted our accommodations met your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back for another wonderful experience.Sincerely,Hotel Management
Very poor customer service I asked 2 different front desk staff on different days for assisstance. They said they can't help, but didnt ask any questions, offer any problem solving options and tried to pass the problems on to others, so I think they were not wanting to help.
Business response:
Dear Guest, Thank you for letting us know about your stay. It is very disappointing to learn about your issues with our staff members. Please accept our sincere apologies. Our staff genuinely cares about providing an enjoyable stay to all our guests, and this incident does not reflect our usual service. Appropriate measures have been taken to ensure this is not repeated. Once more, we apologize for this unpleasant experience and hope you will consider returning so we can show you the hospitality you deserve. Sincerely,Hotel ... read more
Front desk gal made check in easy since I came in later than my partner. Usually some kind of paper cups & kleenex in room, but none. Love that there is small kitchenette for my next stay.
Business response:
Dear Marlene, It was a pleasure to read your fantastic review about Extended Stay America. We strive to provide every guest with outstanding hospitality, and your compliments serve as encouragement to all of us. Thank you again for including us in your travel plans. We look forward to welcoming you back to the city.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Skokie
How is Extended Stay America - Chicago - Skokie rated?
Extended Stay America - Chicago - Skokie has a 4.2 star rating with 1,450 reviews.
When is Extended Stay America - Chicago - Skokie open?
Extended Stay America - Chicago - Skokie is open now. It will close tomorrow at 12:00 a.m.